Deskside Support Engineer
Recruiter
Office for National statistics
Listed on
28th April 2022
Location
London
Salary/Rate
£26630 - £32186
Salary Notes
Civil Service Pension, Flexitime, flexible working
Type
Permanent
Start Date
ASAP
This job has now expired please search on the home page to find live IT Jobs.
We are looking for an experienced end user computing engineer to join our lively team of about twenty engineers, supporting several sites and around 8000+ users.The Deskside team deal with the service calls relating to the use of IT devices and their applications, including mobile phones, laptops, tablets and desktop computers. This is a hands-on role where you will be expected to role your sleeves up and get stuck in. Sometimes the work can be physical, for example installing screens and personal computers.
Our team culture is based around agile working and providing excellent service to both our internal and external customers. We work across multiple systems, including:
Office 365, Exchange and SharePoint
Microsoft Windows operating systems/technologies
Active Directory management
Operating System and Application installation using Microsoft System Center
Endpoint protection, disk encryption, peripheral control
Mobile device management & BYOD
Enterprise printer management
Network Share Administration
Dell/Lenovo/Lexmark technologies,
Proxy Administration (e.g. Bluecoat)
RAS/0365 Administration
Skype for Business Configuration/Use/Support
Microsoft Teams Configuration/Use/Support
ServiceNow
Networking including Wi-Fi
Virtualisation technologies including VDI
SCCM (Software Deployment and PC Imaging)
We have great learning and development opportunities within this team including career progression, this role could be a stepping stone to wider technical teams.
