Application Support Analyst - ERP Support - MS Dynamics

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This is an ideal role for someone who has worked in an application and systems focused role alongside a more traditional help-desk/IT support team. It would suit someone who enjoys being involved in support and maintenance whilst also having responsibility for, and input into, the technology road map. Responsibilities include:Provide support to end users and respond to queries raised in our D365 help-desk. The D365 Support Analyst will be responsible for handling a range of queries related to areas such as access, work-flow management, purchase to pay, project management, time and expensesResearch and recommend solutions to problems raised by usersAdministration of starters, movers and leaversReport and investigate bugs and incidentsPeriodic system administration tasks such as batch job monitoring, error resolution and user access reviews (including control activities required under Sox)Maintain and update training materials on the D365 HubSupport hypercare for new regions moving onto D365 Working for an expanding, and well known, national organisation in Central Leeds.

Experience should include support of applications based the below technologies: ERP system experience. Dynamics 365 Finance and Operations experience an advantageStrongly customer-focused, used to providing support to demanding users and teamsMust be comfortable with working in a fast-moving, dynamic environment, and demonstrate flexibility and a "can-do" attitudeQuick learner - analytically minded, able to break down and understand information. Experience of project accounting and finance an advantageExperience of working with role based access control an advantage

Skills Desired· D365 F&O

. Dynamics 2012 or similar This role requires a highly motivated and energetic candidate who has an adaptable approach backed-up by technical skills and experience as above. The company provide excellent training and personal development opportunities and promotion/cross-training opportunities. Benefits include:o Flexible working patterns (3 days WFH)o An opportunity to upskill on current experienceo Generous holiday entitlemento Pension o Career development opportunities.Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.