Trainee Consultant

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Job Title: Trainee ConsultantLocation: Newcastle upon TyneSalary:£22,000 - £24,000Job Type: Full Time

As a Trainee Consultant you will become a part of our new, exciting TSG Academy. Over the course of a 12 month fixed term contract you will work with a variety of Practices across the business to become an expert on our Microsoft product offering, as well as taking time to learn about how our Technical Departments operate. This is a long-term customer facing role, with a development plan incorporating on the job training, industry recognised certifications, self-study and working with some of our most highly skilled staff.Following successful completion of the 12 month training plan you will become a permanent employee of TSG with the ability to consider which Microsoft specialism you would like to pursue a long term career in.Why should I work for TSG?

Award winning organisation named as one of the 'UKs Top 100 Best Large Companies' and one of the 'Top 50 Technology Companies' to work for. We have also been awarded a 2 star accreditation for 'Outstanding' employee engagementOur open and honest culture where feedback is taken on-board and acted uponThe monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where neededOur social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first 'TSG Festival' in 2021, Team TSG's feedback was so positive that we have another amazing all staff festival arranged for 2022Two paid CSR days per annum that you can use towards giving something backOur responsibility as a business to the environment as we are working towards becoming a net carbon zero businessFlexible working policyRelaxed dress policyExcellent progression opportunities, training and support, including recognised qualificationsBy completion of the TSG Academy, you will be able to competently carry out the following duties;Attend business analysis meetings with customers to scope, gather requirements and design solutionsRun workshops demonstrating the capabilities and benefits of TSG offeringsImplement solutions for clientsAttend classroom and onsite training with the view of preparing and presenting to new and existing customers for Microsoft SharePoint & additional approved Stack products in the futureCarry out customisations of Microsoft Applications where appropriate to meet customers' requirements using platform features, and middle tier technologiesManage and conduct projects in accordance with TSG's methodologyCarry out other implementation, training and support duties as requiredUK Wide travel and overnight stays will be required to fulfil the customers' needsKnowledge, Skills & Experience; Essential:Willing to learn knowledge of TSG technologies and offerings, both on-premise and cloud, and how these affect solution designA good eye for detail with the ability to perform tasks following guidelinesWilling to learn knowledge of Governance and the Security & Compliance Centre and how it can be used to implement security for a businessWilling to learn knowledge of Microsoft Office and ApplicationsWilling to learn Teams architecture and adoptionWilling to learn Document management, retention policies and securityKnowledge of the Power PlatformExcellent written and verbal communication skillsDesirable:Microsoft Certifications would be a distinct advantage however, there will be opportunities to attain these during your time with our TSG AcademyA Technology related degree and / or qualifications would be preferredYour behaviours:Enthusiastic with a drive for self-development to proactively improve your skillsetDemonstrates commitment to the role, the team and company, and will go the extra mile when requiredCreative whilst reacting positively to new challenges and changeTeam player, although also able to work on your ownAbility to effectively train customers, being cognisant of their existing skill levelsExcellent customer facing skills, ability to think on your feet and apply technology to business functions in a consultative mannerSelf-starter and ability to use own initiativeBenefits;Company bonus scheme25 days annual leave + public holidaysLife assurance 4 x SalaryContributory pension scheme at 4% matchedPerkbox discountsPaid CSR DaysCompany sick payIncome protection coverEnhanced Maternity and Paternity payHome-based and hybrid opportunitiesLong service benefits including increased annual leave accrued with serviceCycle to work schemeEmployee recognition schemeCandidates with the relevant experience or job titles of: Graduate IT Support Consultant, Trainee IT Support Analyst Apprentice, Mechanical Technician, Service Technician, Customer Support Advisor, Customer Services Officer, Client Services Support, Client Support Agent, Customer Services Administrator may also be considered for this role