IT & Digital Transformation Officer

The Hampshire and Isle of Wight Wildlife Trust is a grassroots movement working for nature's recovery and to bring people closer to nature.

 ‘Our vision for a wilder future is beautiful and vital!'

We want great places to live that are good for people and good for wildlife.

We want nature to be normal and for children to grow up with wild green spaces to explore.

We want to restore and re-wild our land and sea and tip the balance in favour of nature.

We know this is what's needed for our food, oxygen, physical and mental health, our prosperity and a strong and vibrant society.

We know that nature's recovery can help tackle the climate crisis.

Our future has to be wilder!

We are looking for a passionate and driven IT & Digital Transformation Officer to support the Trust and its staff in the continuation of its IT Roadmap, alongside our Managed Service Provider, whilst integrating Office 365 and other solutions as part of our digital transformation as an organisation.

This permanent role involves:

• Providing the first point of call assistance to staff seeking help with both hardware (laptops, PCs, tablets and mobile) and software queries (predominantly Office 365) 
• Promoting the use of Office 365 tools
• Overseeing the completion of the migration from on-premises servers to cloud 
• Working with the Facilities Manager and Exec Team to review Microsoft Office 365 deployment to ensure it is fit for purpose going forward 
• Being the primary contact for our Managed Services Provider and escalate as required 
• Assisting the Facilities Manager in managing relationships with a wide range of suppliers, including support services and software providers. Where appropriate, this includes management of organisational and contractual KPIs/SLAs 

This role is full-time (35 hours per week) and located at Beechcroft House with hybrid working between home and the office and a need to travel to site offices when required.

The full Job Description is available in our recruitment pack, but in summary, the following is required.

Experience

• Experience of providing support to end users
• Proven work experience within an IT environment 
• Analytical and goal-oriented 

Knowledge

• Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
• IT qualification (Microsoft Office 365 would be advantageous)
• Comfortable producing and delivering reports to senior management

Personal Qualities

• Able to communicate IT requirements in a way that staff of all technical abilities will understand
• Supportive, team player who enjoys being part of a busy team
• Interest in wildlife and conservation

Skills

• Effective communication skills, orally and written
• Comfortable writing reports, making presentations and providing training
• Able to communicate IT requirements in a way that staff of all technical abilities will understand

For further information and to apply, please visit our website via the Apply button.

Closing date: 16 May 2022

As an inclusive employer, we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority ethnic backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.