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IT Systems Manager (ERP)

Premium Job From Nigel Frank International
Recruiter: Nigel Frank International
Listed on: 15th April
Location: Vancouver
Salary/Rate: £123,026
Type: Permanent

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Job Title: IT Systems Manager (ERP) Job Type: Permanent, Full-Time Location: Remote


The person in this leadership role is accountable for the enterprise IT systems and network infrastructure. The IT Systems Manager is responsible for the effective and efficient operational implementation and maintenance of all third-party and internally managed IT infrastructure used to support business process across the family of companies. The IT Systems Manager works closely with the leadership of the Security Operations Center, Enterprise Systems, Software Development, and Analytics departments to implement and support their requirements and initiatives. This position will also provide expert technical guidance to the IT Support team and act as facilitator for teamwork and issue escalation. This individual will have a diversified background of technology infrastructure, demonstrated project management acumen and excellent vendor management skills. This person will be an adapt leader of people focused on leading a superior, service-oriented IT Systems team.

The IT Systems Manager provides in-depth technical expertise and guidance to the Sr Director of IT for strategic and operational initiatives. This person will have both a depth and breadth of knowledge of all company systems to provide insight and recommendations for strengthening the company's system infrastructure.

Outcomes and Activities:

  • Develops and oversees the execution of enterprise technology standards, processes, and performance metrics to ensure IT is delivery value and sustainability to the business
  • Implements and maintains systems that are well integrated. Utilizes our assets to their fullest capability to extract value and efficiency
  • Design, build and maintain a robust infrastructure that is resilient and has the capacity to support current business requirements with room for expansion
  • Implements and monitors security protocols as directed by the Security Operations Center. Provides rapid response to threats and anomalies and is an integral part of our threat escalation path.
  • Works with PMO to implement IT governance on systems. Provides valuable insights and recommendations on IT standards and practices
  • Maintains currency on modern technologies and service management practice and provides recommendations on what emerging technologies and methods should be reviewed for integration within the business
  • Builds and maintains relationships with other IT leaders to develop a clear understanding of business needs; ensures timely delivery of IT services to meet those needs and can respond with agility to changing business priorities

Knowledge, Skills, and Abilities:

  • Excellent leadership skills, with the ability to fully engage systems team on timely delivery of solutions
  • Demonstrated ability to manage and execute multiple IT initiatives, utilizing team members and third-party resources effectively
  • Ability to develop, manage, coach mentor and reinforce team member in line with the mission, vision, values, goals, and performance standards of formal and informal teams. This individual will build a dedicated team of technologists with an exceptional depth of knowledge of our infrastructure and the flexibility to meet future requirements
  • Strong, cross domain, technology acumen and preferably earlier career experience as an individual contributor of a technology team
  • Demonstrate the ability to prioritize competing business objectives that ensure the protection and sustainability of the company and meet the changing cusiness priorities and expectations of senior leaders
  • Strong vendor management and partner relation skills to identify and leverage internal and external resources to enhance capabilities that support business objectives
  • Success in leveraging both traditional practices as well as emerging methods, such as DevOps, that are optimized for agility
  • Demonstrate the ability to improve Information and Systems performance through the application of original thinking to existing and emerging methods, processes, products, and services
  • Strong budget planning, fiscal management, and resource management skills. Achieves strong ROI on our technical assets
  • Excellent oral and written communication skills, including the ability to explain technical concepts and technologies to senior leaders, and priorities and objectives to the systems team

Education and Experience:

  • Masters degree in computer science, information systems, business administration or related field, or equivalent work experience
  • 8 or more years of experience in IT
  • 3 or more years of leadership experience
  • Proven experience in leading technology infrastructure teams in complex and dynamic environments requiring 24/7 support

License and Certification:

  • Attainment of relevant certifications a plus
  • Peer networking via involvement in industry groups

Please email Click here to contact this recruiter for immediate consideration!