Programme Delivery Lead - HSBCJP00040709

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Business: Wholesale Credit & Lending Transformation & Delivery

Role Purpose

Wholesale Credit & Lending (WCL) is an important contributor to the Group: it supports 80% of the revenues generated by Wholesale banking and forms a key part of the Group-wide transformation.

In 2020 we announced the formation of a WCL Transformation & Delivery organisation, bringing together credit and lending-related transformation programmes across Commercial Banking, Global Banking, Risk Transformation and Digital Business Services.

WCL Transformation & Delivery is responsible for delivering high priority programmes to simplify, digitise at scale and automate the credit and lending journey, as well as supporting the creation of a new, globally consistent credit and lending organisation serving both GB and CMB business lines which collectively build towards our vision of becoming a leader in digitally enabled domestic and cross border lending across network, by improving customer experience generating competitive advantage through use of data and participation in emerging borrowing models.

The Director, Delivery Lead will report into and will

Key Responsibilities

The Director, Delivery Lead, will primarily be responsible for: Driving and owning the delivery strategy and change plans, including the design and implementation roadmap Manage the project approach and build stakeholder buy in around the project plan, commitments and changes Responsible for scope, schedule, resourcing, dependencies, communications, and budget Manage, monitor and report progress, issues, dependencies, risks to portfolio lead, internal stakeholders and steering committees.

Influence decision making in order to maintain progress towards delivery and benefits realizationLead governance and control activities in line with Business needs and aligned to organisation's processes. Managing adherence to standard controls and drive teams to achieve compliance and framework, capability management, risk management, security controls and technology architecture design. Establish effective governance and control, in line with Business Transformation Framework and coordination of cross technology teams across Global Business and Global Function delivery Work with the Product Owner to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies, including Scrum, Kanban and Lean, and corresponding management of dependencies

Customers / Stakeholders

Primary customers are:Business lines - GBM & CMBFunctional Teams - e.g. Risk, Group FinanceOperational support teamsGroup & Regional teamsOther Risk sub-functions - global and regional

The Delivery Lead will work with senior management and programme sponsors to help plan the programme and will continuously report progress, status and issues to this group.

Other stakeholders on projects will include (as demanded by specific project need):Other IT delivery functionsOther Transformation functionsRegulatory authoritiesOther service delivery functionsData service providersSoftware, data and service vendors

The Delivery Lead will interact equally with senior management of stakeholder groups and line staff as necessary. Governance should be in accordance with Group standards policy and procedures.

Leadership & Teamwork Developing and communicating a powerful and compelling vision for WCL that inspires and engages people with the HSBC values and goals as the basis of an inclusive, high performance, customer-centred cultureDrive cross team collaboration and knowledge sharingTrusted by colleagues and costumers to make balanced, fair decisionsProven ability to motivate people to go above & beyondAble to adapt behavior in response to feedbackContribute to an environment of continuous performance improvement. Building an inclusive culture where diversity of thought and different perspectives are equally valuedDeveloping and deploying individual contributor performance management frameworks to drive efficiencies