ERP Support/Helpdesk Consultant, Brussels

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ERP Support/Helpdesk Consultant, BrusselsOne of our client, which provides advanced and fully integrated business solutions to wholesalers across Belgium, is looking to onboard an ERP Support/Helpdesk to join their ERP Support Team.This is a great opportunity to make a difference and gain valuable experience in the fast-paced world of ERP! You will provide high level support to their customers in the wholesale industry, who work with their ERP software product. Role responsibilities: Deliver support to customers on a high level for our ERP package.Identify solutions and preventive measures to improve the overall customer experience,Ensure and assist in the achievement of set departmental targets at individual, team and corporate level,Ensure that all matters are carried out in accordance with customer agreements,Keeping customers continuously and fully informed with regard to the set expectations and fulfilling agreements in a timely manner,You are able to solve a problem case from A to Z independently using the right procedure and with the right internal departments, while keeping the customer informed and representing his or her interests in order to keep customer satisfaction as high as possible Skillset: Good IT skills with at least 1 years' experience in an IT helpdesk role or a keen interest in IT.Knowledge of current Microsoft environments and applications is a must.Dutch fluent and good command of French are requiredKnowledge of any ERP systems is a plus.Good communication and listening skills and a professional, customer-oriented attitude. What they offer:A competitive salary based on your experience, up to 3.400EUR p/mHoliday allowance and year-end bonus, hospitalization insurance, 23 days of leave supplemented with seniority days and a company carFlexible working hours and flexibility to work from homeAn exciting, challenging and independent job in a dynamic IT company with a direct and open communication culture and an informal atmosphere. After all, a pleasant working climate helps you to achieve your ambitions.Full software product training and support by a highly experienced team and access to LinkedIn E-Learning with more than 15,000 training courses!Growth and good opportunities for personal development.Room for new initiatives and ideas.Nigel Frank International is the global leader in Microsoft Technology recruitment-it's all we do. With a multilingual network of consultants across 15 worldwide locations, we place more skilled Microsoft Azure, Dynamics, and Stack professionals with Microsoft Partners and end-users than any other recruitment business.

My client is looking to fill this position ASAP, so if you feel you have the relevant skills for this role, please send your CV to Solenn at [email protected], or call 31 20 241 8534.

We understand the need for discretion and would welcome the chance to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. For more information on the Microsoft Dynamics market and available opportunities, I can be contacted either by email ([email protected]) or by phone ( 31 20 241 85 34 ), and confidentiality is of course guaranteed.ijlo.p;

Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities.

ERP / Helpdesk / ERP Support / IT Support / Navision / Axapta / SAP / Epicor / Consultancy / Infor / Antwerp / West Flanders / East Flanders / Walloon Brabant / Brussels / Flemish Brabant / Hainaut / Relocate