ITSM Project Manager - Telecommunications - Oslo, Norway

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ITSM PROJECT MANAGER - TELCO - OSLO, NORWAYA major global client is in the early stages of a new project in the telco industry, and needs multiple ITSM professionals to join the team in Oslo.The ideal candidate will have 7-8 years of experience in a similar role, such as Service Manager, Senior Consultant, or Project Manager.The site is located in Oslo and candidates MUST have Norwegian citizenship. Skill Set:Extensive experience in managing cross-functional teams and handling various clients' accounts to deliver resultsManage the Program/Project E2E delivery of global ITIL processes & ServiceNow platform implementation for Business & IT users.Exposure in setting up Service Integrator Organization for multiple clients.Experience in CMDB data load for non-discovery data.Experience in analysis of Incident, Problem, Change, CMDB data, removal of duplicate CI and maintaining the foundational data.Experience in migration of Service catalog, Knowledge articles, and implementation of Service Portal, Schedule Reports and ITSM.Perform Periodic audits, Gap Analysis and provide ideas for Process improvements.A minimum 7-8 years' experience in a similar role (Senior Consultant) within the telecommunication sector is a strong assetThorough knowledge of ITIL Processes, ServiceNow capabilities.Having experience of doing Due Diligence of IT landscape, understand complexity and able to provide effort estimate for Processes in scope.English is required. Mandatory Skills:ITIL CertifiedService Management and Process ImprovementsITIL Process Maturity AssessmentsProcess StandardizationStakeholder and relationship managementProject Management.ITSM Process consulting and Implementation Desirable Skills:ITSM Implementation - ServiceNow, Remedy 9.x, HP, JiraDiscovery tool consultation (ServiceNow, BMC ADDM)Strong stake holder managementExcellent customer interacting skillsAbility to work under minimal direct supervision Next Steps:My client is actively interviewing and looking to move forward with candidates ASAP. If you feel that you could be a good fit for this role then please apply today.If this is not the exact role you are looking for, get in touch anyway. This client is one of many that are hiring in early 2022. Please apply with your CV and a brief overview of what you are looking for (e.g. role, location, salary). I will give you a call to discuss your skillset further, as the market is booming right now and I'm sure I can help you find what you are looking for.Alternatively, reach out on LinkedIn: https://www.linkedin.com/in/shaunforster/ ? +46 8 502 425 42

? +44 191 337 7670 (ext. 7670)