MS Dynamics Functional Consultant

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MS Dynamics Functional Consultant-Manchester/Remote-6 months Location: Manchester/RemoteDuration: 6 months About the client :Our client enables people and businesses throughout the world to realize their full potential by creating technology that transforms the way people work, play, and communicate. They develop and market software, services, and hardware that deliver new opportunities, greater convenience, and enhanced value to people's lives. Key Technical Skills :Dynamics 365 CRM Applications Product Management Business and functional analyst skills Data analysis

Role Spec :

You fit the profile for this certification if you're a functional consultant with responsibility for using Dynamics 365 Field Service to implement solutions that manage resources which complete the Field Service lifecycle.

Functional consultants collaborate with the designers of Field Service processes. They implement these processes, configure default administration areas of the Field Service application, deploy the Connected Field Service (IoT) solution and the mobile application, and implement any additional customizations needed. Field Service functional consultants are responsible for the configuration and deployment of the Field Service application in conjunction with the core customer service application.

As a candidate for this certification, you must know how to configure and customize components of the Field Service application, including configuring services, resources, characteristics, incidents, inventory integration, service agreements, resource scheduling, work orders, service tasks, user roles, settings, the Connected Field Service solution, and configuration of the Field Service Mobile application. You should also be familiar with the Microsoft Power Apps-based mobile application.

As a functional consultant in this role, you need experience working on teams with project managers, developers, and solution architects, plus a minimum of one to three years of experience as a functional consultant implementing Dynamics 365.

Must Have :

· Functional and technical knowledge of Microsoft Dynamics 365 CRM Applications (Field Service module).

· Collaborate with Product Management and Business Process Owners in shaping the requirement to use OOB capability and provide low level design in case of customization.

· Serve as a liaison between business and technology to translate business solutions, designs, and processes into development work for developers

· Hands on experience on D365 customization using plugin , custom WF activity & function app. This will enable to shape/size the requirements with the product owners

· Support D365 CRM applications through maintenance, form/dashboard & workflow customizations, end-user guidance

· Proactively document solutions, processes, designs and lessons learned

· Incorporate learnings into future solution design considerations

· Work closely within the technology team to shape the technical landscape of the assigned application processes and technology

· Identify and manage risks with timely reporting and escalation of such risks and issues

Nice to Have :

· Scaled Agile Framework - Product Ownership

· Azure CI/CD pipeline understanding

· Azure Cloud technology experience

· Data integration skills If this sounds like you, apply now!