Telecommunications Technical Support Specialist

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Telecommunications Technical Support Engineer

Gloucester

£30,000 - £44,000 DOE + Progression, Training, Autonomy, Holiday, Pension

Excellent opportunity for an experienced Telecommunications Technical Support Engineer to join an established and growing technology integrator in the Specialist Telecommunications space.

This company are a thriving global network solutions provider with glowing industry reputation, who work alongside high end clients such as Fujitsu, Network Rail, BT and UK Power.

In this role you will maintain internal team networks, deliver digital transformation programs that transition from legacy to new technology, fault find and manage tickets as well as train up more junior member of staff. This position is based in the Gloucester office where you will work within a tight knit team consisting of three other Telecommunications Support Engineer and three training apprentices.

The ideal candidate will have a good knowledge of SDH/PDH or Cellular and Wireless based networking and have experience troubleshooting and using fault finding methodology to resolve tickets.

This is a fantastic opportunity for a knowledgeable Telecommunications Specialist to hit the ground running in a reputable and established Global Network Solutions company providing technical training and progression in a fully autonomous and varied role.

The Role:

*Fault Finding and managing fault tickets from start to finish

*Customer/End User Support

*Maintaining internal team networks

*Training junior team members

*Tight-knit company culture

*A fully autonomous role, reporting directly to the Technical Director

The Person:

*Telecommunications Support or similar technical support experience

*Experience fault finding, trouble shooting and managing the resolution life cycle.

*Knowledge of SDH, PDH and Cellular and Wireless Networking

*Familiarity with test equipment such as BERT's, cellular scanners, multimetres, oscilloscopes, frequency counters, optical power meters and light sources

*Ideally educated to HNC level or above in a telecommunications field

*Experience with at least one of the following systems would be beneficial: Linux, Solaris or Windows servers

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Emily Bussey at Rise Technical Recruitment.

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.