Senior Design Researcher - Remote


Premium Job From AMS Contingent Workforce Solutions

Recruiter

AMS Contingent Workforce Solutions

Listed on

11th January 2022

Location

England

Salary/Rate

£500 - £525

Type

Contract

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.On behalf of this organisation, AMS are looking for a Senior Design Researcher for a 3 month contract based remotely.As a Senior Design Researcher you will be responsible for:We'll need you to be infectiously passionate about all things related to Design Research and in helping multidisciplinary teams to create exceptional insight led services. You're likely to be an experienced Design Researcher who has shaped, planned and conducted experience research at senior level.You'll be able take insight from research and communicate it in a way that engages, influences and helps the business make the right decisions for users. But you'll also understand the importance of navigating research in a commercial environment. And you'll be a natural collaborator, working with stakeholders to scope, plan and get buy-in for service experience research, as well as working with teams to uncover opportunities, inform service experiences and drive value for our members.While your core focus will be on Design Research, you'll be joining a community of researchers with a broad range of experience that also includes Market Research, Strategic Foresight, Data and Analytics and Brand Research.As our name suggests, here in Service & Experience Design, we're responsible for defining, designing and delivering frictionless, useful experiences that help our members manage their money and look after what matters to them in life. We research, we iterate, we craft, we strive - and we do it all to make sure our members have experiences that are memorable, for all the right reasons, on every channel.What we require from the candidate:In-depth experience of planning, scoping and conducting Design Research at a senior level, ideally across projects that have multiple workstreamsService level Design Research experience - not just digitalHands-on experience across a broad range of research methodologies, both generative and evaluativeExperience of facilitation and actioning insight, for example through ideation, co-creation and concept testingExperience of working in a research role as part of a multidisciplinary teamExamples of where you have demonstrated the value of research to users and the businessGreat verbal and written communication skillsA broad knowledge of User-Centred Design as well as Service Design processes and principlesGreat relationship building skills - you understand the importance of building great relationships and connections with stakeholders from across the business to get buy-in for researchDelivering research with a focus on business outcomes as well as user needsIf you have experience in any of the following, even better:Experience with quantitative researchConducting research within agile ways of workingResearch for Vulnerability, Accessibility and InclusivityThis client will only accept workers operating via an Umbrella or PAYE engagement model.If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

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