Applications Support Analyst - Hybrid


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

11th January 2022

Location

Wembley

Salary/Rate

£25000 - £48000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Job DescriptionSeeking a Business Applications Support Analyst, who is self-motivated and capable of working independently with minimal supervision. This is an exciting opportunity to join a growing company and become the Super User/Super Expert, supporting their Dynamics NAV system and all other system interfaces, particularly EDI.My client is the UK's leading wine and spirits distribution, who's portfolio boasts some of the leading lights of the wine making world, including icons like Maison Trimbach, d'Arenberg, Fontanafredda and Sierra Cantabria.This role offers a mix of remote/office-basedWhat's on offerCompetitive salary up to £48,000 - dependant on skillsetTraining opportunitiesGreat social sceneAttractive company benefitsResponsibilities will includeAssist in maintaining the smooth running of the help desk by logging cases received by phone, email and via a portalProviding ongoing support and troubleshooting of existing company systems, particularly Dynamics NAV & EDICreate documentation and procedure guidelines for system usersTake ownership to resolve the issues and communicate the resolutions using the service desk functionalityMy client is looking for a candidate who can offerProven background in supporting desktop applications, including Microsoft Windows, Office 365, desk phone systems and IT hardwareProvide general IT back-up support as reasonably requiredStrong analytical and problem solving skillsUnderstanding of business processesUsing the Service Desk functionality, provide general first line support and administration on all areas within the Business Solutions Team Apply NOW - interviews happening this weekDoes this sound like the position for you? Don't miss out on this opportunity, as the next step in your Business Central career. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on 0191 338 7579 or send your CV to [email protected]

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