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Senior User Experience designer

Premium Job From Experis IT
Recruiter: Experis IT
Listed on: 11th January
Location: London
Salary/Rate: £65000 - £65000
Type: Permanent

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London BasedHybrid Working Model£65k base salary + bens As a Senior UX Designer you will be responsible for defining and designing the customer experience of products and services within the business. You'll thrive solving real-world, complex problems for customers, and be ambitions and passionate about designs role in creating products and services that customers love. You will be working closely with Product Managers, Researchers, Visual Designers, Developers, and technology teams to enhance the customer experience, driving acquisition, engagement, and lifetime value for customers and the business. As well as interacting with your direct peers in the CX department, you'll be pulling-in key stakeholders from across the business to support in workshopping and blueprinting of their products and services. You'll draw on your senior experience to support and mentor other designers, and provide the necessary scrutiny to ensure the design and experience standards are upheld.

Qualifications, Experience & SkillsDemonstrable experience working as a Senior UX Designer on end-to-end journeys for digital products and services, and across the customer lifecycle, with a strong understanding of user-centred, service, and design thinking methodologiesExperience ideating, designing, and creating service standards for experiences across the customer lifecycle, in digital, retail, CRM, and contact centresAbility to own a project's design activities from initial discovery through to delivery, with support from Design Lead and Head of User Experience & DesignPossess a passion for all things design and all things customerDemonstrable ability to implement design and show return on investmentProficient skills in prototyping and mapping tools to varying levels of fidelity (e.g. Figma, Axure, InVision, Sketch, Marvel, Adobe CC)Senior experience in interaction design and information architectureAbility to iterate quickly and refine solutions, while rationalising decisions against business requirementsProven experience of using data and insight to influence design decisionsMotivated self-starter; problem solver who enjoys creating something newPlanning, organisational, and time management skills, with the ability to manage and prioritise own workloadA strong portfolio demonstrating design thinking, with examples of product design and experience across the customer lifecycleStrong understanding of accessibility standards (PSBAR understanding is also beneficial)Experience of working in an Agile/Scrum environment

If you believe that you are a good fit for this role after reading through the specifications please apply below or send me an email: .