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IT Cluster Technician

Premium Job From Oasis Community Learning
Recruiter: Oasis Community Learning
Listed on: 7th January
Location: Sheffield
Salary/Rate: £20,092 - £21,748
Type: Permanent
Start Date: 2022-01-07 00:00:00

IT Cluster Technician
Sheffield

About Us

Oasis is a ground-breaking global movement and group of charities and social enterprises working in 51 community hubs located in 11 countries across the world.

We create a new sense of neighbourhood in communities that had previously been forgotten by society and our Community Hub enables people to come together and fulfil their potential.

We are also raising the educational bar through our academies. A family of 52 educational institutions serving over 28,000 students from a variety of backgrounds, our academies seek to close the educational gap that exists between disadvantaged students and their more privileged counterparts. Our Community Hubs are integral to making this change.

We are currently looking for an IT Cluster Technician to work at our sites across Sheffield.

The Benefits

- £20,092 - £21,748 per annum
- Local government pension scheme
- Continuous professional development programme with training opportunities
- A supportive network and family of staff in a motivating working environment
- Make a positive, lasting difference within your community
- Support to grow and develop your knowledge
- A generous annual leave allowance of 25 + 8 (Bank Holiday) days per year, rising to 30 + 8 after two years of service and more!

If you are a skilled IT professional with great technical skills, this is a superb opportunity to facilitate the efficient running of our vital charity, and helping us shatter educational disparities, making children's lives brighter and happier.

Along with a generous benefits package, you will receive ongoing support from our welcoming team and training opportunities, allowing you to bolster your skillset and enhance your career.

The Role

As an IT Cluster Technician, you will ensure the smooth running of ICT systems to support teaching and learning.

You will co-ordinate the maintenance of computer hardware, software, peripherals, as well as resolving any IT based problems. To facilitate this, you will manage service requests, ensuring excellent customer service and fixing or escalating any issues.

Through offering advice and guidance, you will provide desk-side and classroom based technical support and will improve students and staff's understanding and experience of ICT.

About You

To be considered as an IT Cluster Technician, you will need:

- Experience in an IT technical role
- Excellent communication skills
- A proactive approach to learning
- The ability to work both in a team and individually
- Proficiency in working with children and challenging behaviours
- A full, valid driving licence

A MCDST qualification would be beneficial to your application, as would experience of IT service within an educational environment.

Please note, this role requires occasional evening work and regular travel to multiple sites.

Other organisations may call this role ICT Technician, Junior IT Engineer, 1st Line Support Technician, ICT Engineer, Desktop Support Technician, Helpdesk Technician, ICT Field Technician, or Junior IT Field Engineer.

Webrecruit and Oasis are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to carry out varied and rewarding work as an IT Cluster Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Contact Name: Oasis Community Learning
Reference: TJ/9429/JCAGO1802/PK
Job ID: 3027402



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