Data and Systems Support Specialist

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The School has invested in seven new Data and Systems Support Specialist posts to support the operational efficiency and effectiveness of School's administrative platforms and processes. As part of a new team you'll work to support either a suite of courses within the Business School or School-level projects, including tackling challenges such as those relating to data visualisation or integration of different systems.

You'll be expected to be flexible in working across different areas of the School and be able to master new areas of knowledge and operations quickly. You'll be inquisitive, restless, with a problem-solving approach to issues encountered. Reporting into a Data and Systems Analyst, you'll work closely with key stakeholders to understand their data and systems needs as well as anticipating changes that might need to take place to align with projects, changes to policy, and regulatory shifts.

You'll be responsible for ensuring the creation and maintenance of high-quality data to ensure effective operations. You'll do this by understanding your stakeholders' needs, designing queries, extracting and presenting data, and undertaking key data related tasks. In order to achieve these goals you'll anticipate needs and requirements in advance, identifying challenges in implementation, and escalating as necessary. You'll also support wider upskilling of staff within the School by sharing your knowledge to undertake training on how to extract data, utilise the School's my.wbs platform, and other software packages to ensure widespread utilisation.

You'll recognise the importance of recording your approach to your work, including producing and maintaining documentation for data and systems related processes in your functional area to enable business continuity across the team.

Closing date: 30 January 2022.