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Junior PMO / BA Support

Premium Job From Jefferson Wells
Recruiter: Jefferson Wells
Listed on: 24th December 2021
Location: London
Salary/Rate: £250 - £250
Type: Contract
Start Date: ASAP

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Job title - Junior PMO / BA SupportLocation - LondonStart date - ASAPPay Rate - £250 PAYE or £320 UmbrellaContract - 6 Months HSBC are currently seeking a Junior PMO/ BA Support to join their wholesale client services department.OverviewThe role is part of the Customer and Staff Channel domain which is part of the Digital Delivery Factory delivery area.Domain Description:Improve the client and staff experience by providing a Digital, automated, centralised service to enable self-service, throughout the client lifecycleKey Domain Outcomes:Cost Reduction and streamlined onboarding workflow through demise of legacy systemsAutomated request for Legal Entity creation to minimise manual outreach across teams and eliminates the risk of duplicate GRID creationAutomated entitlement checks to reduce the risk of duplicate account openingAutomated rules engine creates tasks automatically that are required for an onboarding case thereby reducing compliance risk and enhances UXIncludes Data barriers that allows data to be visible only to users authorised to view data for a jurisdictionProduct on-boarding workflow to trigger fulfilment of GLCM, GTRD and C&L products Role OverviewThis role will not have any direct reports and will report to the Head of Governance and Reporting. The principal accountability of PMO roles is to support the Programme Management Office in carrying out project monitoring, governance and reporting activities.Liaise with relevant product lead / BA to collate and consolidate key Programme status updates, Risk and issue monitoring and escalations thereof as appropriateCompile a weekly status report and socialise within the teamAssisting with the implementation of project standards across projectsOversee the management of project documentation, process documents and information sources to show key milestone completionUndertake Quality assurance checks throughout the project lifecycleProvide a weekly verbal update on the Digital Capabilities progress in meetingsUpdate the summary plans used in the delivery meeting on a weekly basisCreate CRs for baselined milestones as necessaryEnsure all pods are maintaining focus on baselined milestones, and that any dependencies are attended toCo-ordinate shares knowledge and run lessons learned sessionsSupport with BA activities across the delivery pods when required Knowledge & Experience / QualificationsStrong excel skills; ability to complete formulas and check data accuracy idealStrong written skills necessary to articulate key meeting takeawaysAbility to manage relationships with a variety of internal stakeholders and operate well across cultures and in multi-cultural diverse work environments.Have a delivery focused attitude and be prepared to co-ordinate multiple stakeholders to get necessary decisions taken within desired timelinesTo be able to manage and prioritise workload for various stakeholders across different timelinesHave excellent inter-personal skills and analytical skillsResourceful - ability to leverage resources globally available to achieve goals.This role would be especially suitable for someone who is interested in a future career in a digital teamTo be comfortable in a constantly changing environment and comfortable with Agile ways of working, Customer and Staff channel focuses on adding value to the business at pace with an iterative approach Willingness to lean digital tools e.g. Jira and Confluence