2nd Line Support

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1st/2nd Line Support Engineer

MSP

Waterlooville

Growing MSP, based in Waterlooville, are expanding their IT team of 6, and looking for two Support Engineers. Joining a busy Helpdesk, the Support Engineer will be responsible for supporting and maintaining clients' IT systems and for providing efficient desktop support to all business users, as well as resolve any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries.

Skills / Environment (not all essential): Active Directory, Azure, Windows Server, Hyper V, (TCP/ DCHP/ DNS / VPN / Routers / Switches), MS 365, SharePoint

As the successful Support Engineer, you will be responsible for providing technical support, assisting with PC, Server, networking and hardware problems via phone, email or onsite visits. The position provides exposure to a broad range of IT-related projects and activities

This is a great opportunity, where you can learn and develop, within an established MSP with over 15 year of experience.

Salary: 18-26K DOE

This role may suit candidates, who hold the following job titles: ("2nd Line Support" OR "2nd Level Support" OR "Level 2 Support" OR "Line 2 Support" OR "2nd And 3rd Line Support" OR "1st 2nd Line Support" OR "1st Line Support" OR "Desk Top Support" OR "Desktop Support" OR "First And Second Line Support" OR "First Line Support" OR "IT Admin" OR "IT Administrator" OR "IT Support" OR "IT Technician" OR "Service Desk" OR "Support Desk" OR SupportDesk OR "1st And 2nd Line Support" OR "1 2 Line Support" OR "IT Support Engineer" OR "IT Support Analyst" OR "Helpdesk Analyst" OR "Helpdesk Engineer" OR "Servicedesk Engineer" OR "Servicedesk Analyst" OR "Technical Support Engineer" OR "Technical Support Analyst" OR "1st Line Support Engineer" OR "2nd Line Support Engineer" OR "IS Support Engineer")