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Head of Intelligence

Premium Job From Independent Monitoring Authority
Recruiter: Independent Monitoring Authority
Listed on: 2nd December 2021
Location: Swansea
Salary/Rate: £43,958 - £59,000
Type: Permanent
Start Date: ASAP

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The Independent Monitoring Authority for the Citizens' Rights Agreements ("the IMA") is an independent body that makes sure the rights of EU and EEA EFTA citizens living in the UK and Gibraltar are upheld following the departure of the UK from the EU. The IMA is responsible for promoting and monitoring the implementation and application of the citizens' rights commitments made in Part 2 of the Withdrawal Agreement and Part 2 of the EEA EFTA Separation Agreement ("the Agreements").

The responsibilities of the IMA are set out in Schedule 2 to the European Union (Withdrawal Agreement) Act 2020, but in summary, the IMA will seek to achieve its objectives by:

  • monitoring and keeping under review the legal framework and the exercise of functions by relevant public bodies in relation to relevant rights*;
  • conducting inquiries;
  • producing reports and recommendations to which relevant public authorities must have regard; and
  • where appropriate, issuing or intervening in legal proceedings.

Purpose of the post:

The Intelligence and Analysis Team sits within the Operational Delivery Directorate of the IMA and supports all aspects of the IMA's work. The team will be responsible for:

  • Ensuring the IMA collects appropriate data and intelligence;
  • Working with strategy and communications colleagues in the IMA to gather external picture of potential issues with stakeholders, government departments and public authorities;
  • Ensuring data is appropriately organised and developing data reports;
  • Providing insights to support operational decisions, including analysing trends in complaints received to identify potential systemic issues.
  • Monitoring the compliance of public authorities with their agreed actions

The Head of Intelligence and Analysis will report to the Director of Operational Delivery.

 Key Responsibilities:

You will be required to carry out the following responsibilities, activities and duties:

  • Provide leadership and direction to the team of intelligence analysts to coach, mentor and support their capability and development to deliver an effective intelligence function.
  • Develop, maintain intelligence processes, tools and products to assist in decision making, identifying risks and threats to the business and ensure compliance with national standards and any relevant legislation and guidance.
  • Deliver and review the collection and collation of appropriate and robust data and intelligence reports;
  • Identify, plan and to utilise effective intelligence resources as needed to ensure operational/functional effectiveness.
  • Interpret policy to develop and review intelligence systems, processes and practices to ensure improvements adopting a continuous improvement approach.
  • Working with strategy and communications colleagues in the IMA to gather external picture of potential issues with stakeholders, government departments and public authorities;
  • Utilise intelligence feedback from consultations to ensure intelligence is informed and to providing strategic insights to support operational decisions, including analysing trends in complaints received to identify potential systemic issues.
  • Ensure collaboration with colleagues across government and wider intelligence networks to share intelligence, latest innovations and best practice

The duties/responsibilities listed above describe the post and are not intended to be exhaustive.

 Essential Skills:

  • Excellent quantitative analytical skills with experience of leading analysis to inform decision making;
  • Demonstrable ability to communicate and influence a wide range of stakeholders, including at a senior level;
  • Demonstrable skills in leading and motivating a multi-disciplinary team to build team engagement and continuously improve team skills and capabilities;
  • Demonstrable ability to build relationships and work collaboratively with a wide range of stakeholders, including the ability to work across different government departments to achieve best result.


We'll assess you against these behaviours during the selection process:

  • Working Together
  • Seeing the Bigger Picture
  • Making Effective Decisions
  • Changing and Improving
  • Leadership


You should have an undergraduate degree at a minimum of 2:1, or 2:2 with a postgraduate degree or relevant work experience. This degree should be in a relevant numerate or relevant social science discipline. Numerate degrees include but are not limited to: mathematics; statistics; operational research; physics; engineering; econometrics. Social Science degrees include but are not limited to: economics; economic or social history; human geography; social policy; political science and international studies.

Informal Homeworking arrangements will be considered for this position. If you are not based in Swansea, you will be expected to visit Swansea in line with business need. 


We take development seriously and want to enable you to build a successful career with the IMA. It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you'll benefit from regular performance and development reviews to ensure this development is ongoing.

You'll be entitled to a large range of benefits.

These include:

  • 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years' service. This is in addition to 8 public holidays. This will be complimented by one privilege day entitlement.
  • a competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; where your contributions come out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire
  • established reward and recognition scheme for staff
  • generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers
  • interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle
  • occupational sick pay, employee assistance services and health and wellbeing initiatives such as flu vaccines and health screening.
  • We have a range of family-friendly policies, such as part-time working, job sharing, parental leave and career breaks and a range of leave options for parents. These depend on business needs, but our aim is to help you achieve a positive work-life balance.
  • Our employee diversity networks support our culture of inclusion and will contribute to our diversity action plan. Our current focus is to encourage people from under-represented groups into management and leadership roles, especially people with disabilities, women and ethnic minority colleagues.

For more details and to apply, click APPLY NOW to visit our website.

Closing date:4 January 2022.

 We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. 

Pwrpas y swydd:

Mae'r Tîm Cudd-wybodaeth a Dadansoddi yn rhan o Gyfarwyddiaeth Cyflenwi Gweithredol yr IMA ac yn cefnogi pob agwedd o waith yr IMA. Mae'r tîm yn gyfrifol am:

  • Sicrhau bod yr IMA yn casglu data a gwybodaeth addas;
  • Gweithio gyda chydweithwyr strategaeth a chyfathrebu yn yr IMA i gasglu darlun allanol o faterion posibl gyda rhanddeiliaid, adrannau'r llywodraeth ac awdurdodau cyhoeddus;
  • Sicrhau bod data wedi'i drefnu'n briodol a datblygu adroddiadau data;
  • Rhoi mewnwelediadau i gefnogi penderfyniadau gweithredol, gan gynnwys dadansoddi tueddiadau mewn cwynion a dderbynnir i nodi materion systemig posibl.
  • Monitro cydymffurfiad awdurdodau cyhoeddus â'u gweithredoedd cytunedig.

giliau Hanfodol:

  • Sgiliau dadansoddi meintiol rhagorol gyda phrofiad o arwain dadansoddiad i lywio'r broses o wneud penderfyniadau;
  • Gallu dangosadwy i gyfathrebu a dylanwadu ar ystod eang o randdeiliaid, gan gynnwys ar lefel uwch;
  • Sgiliau dangosadwy wrth arwain ac ysgogi tîm amlddisgyblaethol i adeiladu ymgysylltiad a gwella sgiliau a galluoedd yn barhaus;
  • Gallu dangosadwy i adeiladu perthnasoedd a chydweithio, ag ystod eang o randdeiliaid, gan gynnwys y gallu i weithio ar draws gwahanol adrannau'r llywodraeth i gyflawni'r canlyniad gorau.


Byddwn yn eich asesu yn erbyn yr ymddygiadau hyn yn ystod y broses ddethol:

  • Cydweithio
  • Gweld y Llun Mawr
  • Gwneud Penderfyniadau Effeithiol
  • Newid a Gwella
  • Arweinyddiaeth


  • Dylai fod gennych radd israddedig o leiaf 2: 1, neu 2: 2 gyda gradd ôl-raddedig neu brofiad gwaith perthnasol. Dylai'r radd hon fod mewn disgyblaeth rhifol berthnasol neu disgyblaeth wyddor gymdeithasol berthnasol.
  • Mae graddau rhifol yn cynnwys ond heb fod yn gyfyngedig i:
  • mathemateg;
  • ystadegau;
  • ymchwil weithredol;
  • ffiseg;
  • peirianneg;
  • Mae graddau Gwyddor Gymdeithasol yn cynnwys ond heb fod yn gyfyngedig i:


  • hanes economaidd neu gymdeithasol;
  • daearyddiaeth ddynol;
  • polisi cymdeithasol;
  • gwyddoniaeth wleidyddol ac astudiaethau rhyngwladol.

Rydym yn croesawu ac yn annog ceisiadau gan bawb, yn cynnwys grwpiau sydd wedi'u tangynrychioli yn ein gweithlu ar hyn o bryd, ac rydym yn ymfalchïo mewn bod yn gyflogwr o safon uchel sy'n denu llawer o ymgeiswyr. Ewch i gael rhagor o wybodaeth am sut rydym yn hyrwyddo amrywiaeth a chynhwysiant yn y gweithle.