Lead Digital Analyst

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Lead Digital Analyst

London/Remote

6 months with likely extension

Up to £450 per day via an umbrella company

Lead Digital Analyst

Remote/London

6 months

Up to £450 via an umbrella companyThe Lead Digital Analyst is accountable for leading analysis for changes and new features/services that deliver enhancements to Digital Channels encompassing Mobile, Public Website and Online Banking. Lead Digital Analysts are involved from initial scoping, discovery and documentation of requirements right through to post implementation continuous improvement.The role requires leadership of detailed analysis to drive out business requirements and translate complex concepts into engaging digital propositions that are aligned to Global Digital strategies. Lead Analysts collaborate with Digital Product Owners and other Digital teams as well as external stakeholders to deliver customer-centric journeys, supporting entities globally.Lead Digital Analysts also play an important role in contributing to the development of a high performance Digital Analysis discipline through support and coaching.To fulfill accountability the Lead Digital Analyst will operate in the following ways:Experience Required:Leading requirements activity to facilitate elaboration of customer and business user stories.Bridging the gap between SMEs from products, propositions, markets, business and delivery teams.Sourcing and interpreting data and insights to underpin the feasibility and design of digital features and functions.Collaborating with other Digital teams working in an Agile environment to deliver more features faster.Leading, supporting and coaching Digital Analysts which may involve line management responsibilities.Very strong analytical ability and problem solving skills - excellent attention to detail and the ability to see things through to completion. The ability to quickly understand customer and operational considerations, e.g. risk. Experience of managing a team leading requirements activity to support the delivery of digital products and features across regions/markets Highly developed communication skills, both written and verbal, to explain complex or technical issues.Experience of User Centred Design methodologyLeadership experience in Scaled Agile/Agile, process improvement and LEAN thinking environmentSubject Matter Expertise of online and mobile channels, including technical, market place and customer considerations.Pragmatic decision making skills, with the ability to make clear judgements based on data and understand the implications.Experience of relevant systems e.g. JIRA, Confluence, APIs, AEMAbility to lead and influenceStrong negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting prioritiesRespectful of different cultures, working with colleagues from across all 5 regions (North America, LATAM, Middle East, Asia Pacific and Europe) If this is the role for you please submit your CV at your earliest convenience.