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Desktop Support Engineer

Premium Job From Michael Page
Recruiter: Michael Page
Listed on: 1st December 2021
Location: Cardiff
Salary/Rate: £180 - £200
Type: Contract
Start Date: ASAP

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3 x Desktop Support Engineer contracts available near Cardiff, ASAP starts. Contracts until March 31st 2022. Locations required are: Pontyclun, Merthyr Tyfil, Bridgend All are site based Monday to Friday.Client DetailsPublic Sector and Government organisation who operate across South Wales. DescriptionThe Desktop Support Engineer will live in South Wales:Provide professional desk side IT support 2nd lineEnd to end hardware and software supportFloor walking, to prevent calls going to helpdeskRecord keeping of assets for audit purposesEnsure build process followed and updated, improve where requiredEscalate any build issues to 3rd line team or managementAdhere to all service management principlesProfileThe Desktop Support Engineer will have:Excellent communication and customer service skills.Strong organisational skills.Use of most hardware and software.Basic knowledge of Windows platforms.Unified comms platforms e.g. Teams, Skype for Business.Understanding of PC hardware diagnosis, set-up and configuration.Flexible approach and a willingness to learn. Job OfferInside IR35Day rate up to £200 per dayContract until 31st of March 2022Monday to Friday 37.5 hours per week Locations required: Pontyclun, Merthyr Tyfil, Bridgend