Technical Support Lead
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Work closely with the IT Team under supervision of the Head of IT who will be based in Paris. Work closely with the team providing technical expertise and support throughout the business. Client DetailsPrivate equity firm within the infrastructure sectors. DescriptionConfigure and keep user workstations up to dateInstall and keep peripherals and software/applications up to dateCreate operational procedures and user guides into their knowledge baseInvestigate and solve incidents, service requests and information requestsPropose improvement strategiesRemote control of end user devicesAsset management and actionsParticipate in live projectsProfileDegree qualified at-least 5 years experience MS Windows 10 Server 2019 and Office 365 use and administration iOS device management (iPhone and iPad)Active Directory, GPO and print management experienceNetwork equipmentCybersecurity best practicesData bases basis Curious, autonomous as will be remotely managedStrong written and oral communication skillsExcellent knowledge of the English language (oral and writing)Well-organised, autonomous, solution drive and proactive Flexible approach to work Job OfferSalary c £65K12% pension35 days annual leaveCompany discretionary bonus