Project Manager - Application Delivery - Retail
Recruiter
Intec Select
Listed on
19th November 2021
Location
London
Salary/Rate
£55000 - £60000
Type
Permanent
Start Date
2021-12-06 00:00:00
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Project Manager - SaaS - RetailLondon, City (2 days from home)
Salary: £60,000 + bonus + bens
An excellent opportunity has arisen with a global technology company who provide high profile products and services within the retail sector. We are recruiting for a project manager to manage a range of software implementation projects, these are high profile, SaaS, digital and data driven. Applicants from an Account Management background will be considered.
Role and Responsibilities:
To own programmes of delivery for customers through implementation and owards from go-live to support the renewal processes To report on the overall success of programmes and progress with defined delivery plans incorporating both technical delivery with business process development and communciations Develop a deep understanding of our community and individual customer's needs to design, build and operate a successful working model Leverage existing and agreed industry ways of working with customers to harmonise the working models applied across the customer base Create, manage and continually enhance the proposition to our customers through feedback mechanisms such as utilisation reporting and NPS Support new ideas generation through knowledge of industry trends and standards to further improve and priortise the development pipeline for the product Conduct service reviews throughout the customer journey with clear measures of success throughout the delivery programme and migration of service through transition into operations
Essential Requirements
Proven work experience in delivery of software development programmes and release management Proven track record of managing delivery success OTOB and with high customer success Proven ability to manage complex and competing priortisation of resource to deliver a successful outcome Proven ability to develop delivery strategies and effectively communicate recommendations to executive management A proven ability to utilise industry best practice to deliver programmes/projects (such as Agile) while maintaining compliance to core processes (such as ITIL/ISO27001) Solid technical background with understanding and/or hands-on experience in software development, working with outsource service providers / cloud technologies Strong problem solving skills and willingness to roll up one's sleeves to get the job delivered Strong reporting and analytical experience to deliver reporting to executive management Proven ability to effectively manage and focus robust and diverse group of stakeholders, delivering specified outcome to time and budget Outstanding leadership and organizational skills, supported by excellent communication skills and problem-solving ability Politically astute with experience of managing mixed internal and external stakeholder groups Excellent knowledge of MS Office
Desirable
Experience in the retail sector and/or product master data MS/BS degree in Computer Science, Engineering or equivalent preferred stacks Prince 2; Agile certification and/or ITIL service management professional qualifications
