User Researcher

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Our reward package

We're hiring for a User Researcher based in Exeter HQ with hybrid remote working.

Your total reward package is potentially worth up to £35,818 annually, which includes basic salary, potential corporate bonus and employer pension contributions.

As our User Researcher , your starting salary will be £24146.00 and you will have opportunities to progress to £26641.00 over time. New joiners to the Met Office will start on the salary band minima.

You will receive a market forces supplement of £1125.00 per annum paid quarterly, pro-rated from the date of taking up the appointment to 31 March 2022 - this scheme is currently under review.

Your package includes: - Outstanding Civil Service Pension - Flexible hours and homeworking - Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave - Cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel - Access to discounted shopping on a range of retail, leisure and lifestyle categories

Who we are

We provide critical weather services and world-leading climate science, to help people make better decisions to stay safe and thrive.

Our exceptional people deliver scientific, technological and operational expertise and provide critical services. Our people work together to deliver extraordinary impact, making us one of the most trusted forecasters in the world.

A career at the Met Office opens a wealth of opportunities to work with world class partners, such as Microsoft, ESRI, AWS and many others.

You'll be at the heart of the User Experience team, using agile methodologies and UX best practice to build and support digital solutions for our users.

We put our people at the heart of our decisions as an employer and aim to provide outstanding working conditions and career development opportunities. We will invest heavily in training and personal development to help you to reach your highest potential. You can expect to enjoy a flexible working day, we'll do our best to agree a working pattern that suits you.

Our values - it's who we are:

We're a force for good

We're experts by nature

We live and breathe it

We're better together

We keep evolving

We're the Met Office, come and join us and help us to make a difference.

Job Purpose

As our User Researcher, in the UX team, you will:

Plan and carry out UX User Research activities, using appropriate UCD methodologies (qualitative and quantitative), to help teams get a deeper understanding of the people using our services.

Analyse and synthesise UX user research, using UCD techniques, to draw out evidence-led findings and show the relevance.

Present insights and the relevance of findings to stakeholders/teams to help align and inform decision-making and actions.

Think strategically to understand business and user problems and how UX research impacts these.

Be an active and key member of the UX practice to help embed and grow a user-centred culture across the organisation.

Champion user-centred and agile practices, working with colleagues to plan and carry out continuous user research in a multidisciplinary team.

Essential Qualifications, Skills & Abilities

Research skills. You understand and have experience of basic UX user research methods. You know when to use those methods and how to apply them correctly. You know how to involve your team in UX research activities. (Relevant skill level: working)

Analysis and synthesis. You understand how to apply UX techniques for the analysis of research data and synthesis of findings. You know how to involve your team in analysis and synthesis. You can present clear findings that colleagues can understand and use. (Relevant skill level: working)

Inclusive research. You understand the diversity of users of Met Office services and the need to make services usable and accessible for everyone. You can work with colleagues to include many kinds of users in appropriate research activities. (Relevant skill level: working)

Strategic thinking. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. You can align user research activities to help your team understand changing user behaviour. (Relevant skill level: working)

User-centred and agile practices. You understand and have experience of a range of user-centred practices. You know how to work with colleagues to plan and do continuous user research in a multidisciplinary team. (Relevant skill level: working)

Communication skills. You can listen to the needs of users and business stakeholders, and interpret them in a way that is clear to both audiences. You know how to manage discussions within the team and engage stakeholders. (Relevant skill level: working)

Community collaboration. You know how to work collaboratively within a group, networking with others and varying feedback to ensure shared understanding. You can use your initiative to identify problems or issues in the team dynamic. (Relevant skill level: working)

How to apply

Click below and attach your CV and a Cover Letter which evidences how you meet the each of the essential criteria. Closing date 02/12/2021 with interviews commencing from 13/12/2021.

How we can help:

If you are considering applying and need assistance to do so, please contact us via . You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity.

You can select in your application to be considered under the Disability Confident (Guaranteed Interview) Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.

We are an equal opportunities employer, welcoming applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.

We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information.