Helpdesk Engineer (1st / 2nd Line)

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Helpdesk Engineer (1st / 2nd Line) - Global CommunicationsCity of London - Up to £35k One of the top communication firms globally are on the lookout for a Helpdesk Engineer to come in and help support thousands of their users. looking for an Support Engineer experienced in either 1st or 2nd line support to join the business during this busy period. They are offering opportunities to grow as a valued member of the support team in this business critical role.Key elements of the role involve handling technical issues and ensuring their Tier 1 & 2 Support Teams are set up for success. You will also coordinate the support involvement with System and Network Administrators, lead training and develop documentation1st / 2nd Line supportOffice 365Active DirectoryWindows ServersExcellent communication skillsNot essential but nice to have:M365 CertificationsClick 'apply now' or get in touch with Joe Bigsby on (0)203 826 6747or [email protected] note the client is moving quickly with interviews scheduled over the next few days. Nigel Frank International is the global leader in Microsoft Recruitment. We are unparalleled in our ability to match skilled Modern Workplace professionals with exciting, challenging roles all across the UK and abroad due to many clients trusting us exclusively with filling their vacancies. We deal with both Microsoft Partners and End Users throughout the UK and Europe and we have never had more live requirements jobs for Modern Workplace professionals. Please see www.nigelfrank.com for more fantastic Modern Workplace opportunities. Nigel Frank International Ltd is acting as an Employment Agency in relation to this vacancy.