Salesforce Administrator

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Salesforce - Administrator - London I am working with a client who is looking to add a Salesforce Administrator to their team. In this role you will lead the ongoing development of the Salesforce deployment. You will also be responsible for executing on a day-to-day configuration, support, maintenance and improvement of the CRM platform.

Role & ResponsibilitiesServe as primary System Administrator for the Salesforce.com environmentCollaborate with IT to manage Salesforce.com data feeds and integrationsHandle all basic administrative functions including user account maintenance, reports user management, profiles, roles, permissions and dashboardsResponsible for the development and maintenance of workflows, assignment rules, queues, licenses, release management, troubleshooting, capacity & storage, and general systems maintenance and other routine tasks.Lead on the identification of Salesforce development opportunities to ensure Salesforce is being utilised to its fullest capability, meeting the needs of our customers and organisationAble to support end-to-end configuration and change management of the system within the current IT Change Management process, as & when improvements are implementedWork independently with members of the user community to define and document development requirementsCo-ordinate the evaluation, scope and completion of new development requestsMaintain the Salesforce deployment - troubleshooting and fixing problems as they are loggedAssist in training of new users, and grow the Salesforce.com skill set across the organisationAct as the liaison between our users, vendors and our in-house IT teamComplete regular internal system audits and prepare for upgradesBe the main point of contact for third party partners

Skills & QualificationsBreadth of experience across Salesforce platform, Service Cloud and Communities.Proven experience of diagnosing issues from error codes, logging, de-bugging in process builder, workflows, apex, objects, FLS, etcExperience of working with Flows & Report BuildingSalesforce Admin ADM201 certified (ADX201E - preferred)Salesforce ADM301 and 401 Developer Certification would be beneficialAble to demonstrate Strong understanding of Salesforce best practices and functionalityIntegration experience, preferably platforms such as MuleSoftKnowledge of project management practices and toolsPrevious experience of working with Bartec, Acolaid, Orchard or Tascomi would be beneficialIf you are able to work freely within Europe and would like to discuss this and other exciting Salesforce.com opportunities in more detail then please send your CV to Stephen O'Connor at [email protected]

Mason Frank International Ltd is an established market leading Salesforce.com recruitment business. We solely specialise within the Salesforce.com market place, and have a proven reputation in delivering both permanent and contract professionals throughout Europe. We have a wide and diverse client base consisting of the most respected Salesforce.com Consulting practices and End Users.