Technology Project Analyst - 12 month FTC


Premium Job From Starbucks

Recruiter

Starbucks

Listed on

12th November 2021

Location

London

Salary/Rate

Competitive + Benefits

Salary Notes

Competitive + Benefits

Type

Contract

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Job Purpose and Mission

This job contributes to Starbucks success by supporting the business from within the technology function through ownership of EMEA licensee technology investment planning. Aiding the adoption of technology stack by gathering, documenting, communicating and recovery of related technology costs.

While supporting the delivery of technology adoption programme, an effective analyst will develop subject matter expertise and gain valuable experience by partnering with senior analysts, technical resources, and business partners in the delivery of meaningful technology solutions, processes and services.

Key Job Dimensions & Scope of Role

EMEA

Individual Contributor

No direct reports

Travel may be required

Not responsible for budgets

Monday - Friday, 37.5 hours per week

Summary of Key Responsibilities                                                                

Deliver an end-to-end process for documenting, communicating, tracking, and reporting on all costs related to the EMEA technology solution. Ensuring stakeholders have visibility to the costs, principles of the model and commercial benefits.

Set-up a governance process for the on-boarding and ongoing management of all costs related to the EMEA technology solution, including recovery of costs from licensees.

Embed governance to maintain model accuracy. Ensure roles and responsibilities of the model are adhered to and provide air traffic control over information needed to successfully maintain accurate costs and visibility.

Create and maintain a contractual roadmap, documenting and monitoring contractual dates for each product & service line. Partnering with relevant business and tech partners to understand current and future vendor relationship changes, communicating clearly to the business and licensees any changes that impact cost.

Ensure a process is in place for sharing and billing of relevant costs to licensees. Work with portfolio managers to identify costs related to their licensees. Support the technology portfolio team by providing cost packages, forecasts, tracking and billing information.

Produce regular reports to leadership and finance regarding spend, forecast & recovery. Work with strategic planning team to feed into relevant financial processes, such as yearend.

Act as a key point of contact for the technology team, business units and licensees who request information related to the technology costs.

Manage the collection and analysis of technology investment information from the business and licensees to support the total cost of ownership process.

Act as an advocate for project processes, developing and continuously improving ways of working. Continue to update and improve related processes & methodologies. 

Knowledge, Skills and Experience

Prior Business/Project/Financial Analyst experience, ideally within a technology team

Advanced skills with Microsoft Office Suite, in particular PowerPoint (essential) & PowerBI (preferred)

Business Analyst certification or equivalent industry experience

Strong data analytical & visualisation skills

Stakeholder engagement

Requirements gathering

Project support & reporting

Benefits tracking

Financial analysis

Exceptional communicator, confident building relationships

Proactive attitude and willingness to adapt to the requirements of the organisation

Confident reporting key metrics or performance measures

Ability to communicate clearly and concisely, both orally and in writing

Retail solutions knowledge e.g. mobile apps, ePOS and other (preferred, not essential)

Starbucks is committed to building an inclusive and diverse workforce .  All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.

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