Support Engineer/IT Support Analyst up to £40,000


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

12th November 2021

Location

Suffolk

Salary/Rate

£25000 - £40000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Job DescriptionSeeking an IT Support Analyst, with 2nd Line Support experience. The candidate will be self-motivated and capable of working independently with minimal supervision. The ideal candidate will be a keen problem solver and enjoys working in a close knit team in an exciting environment.This role offers a mix of office-based/remote workingWe are also looking for Application Support/IT Analyst roles, so if this is what you're looking for please apply to this advert and I will be in touch to discuss further. What's on offerBasic salary range £25,000-£40,000Opportunity to progress into more application specific supportGreat social sceneAttractive company benefitsResponsibilities will includeAssist in maintaining the smooth running of the help desk by logging cases received by phone, email and via a portalWork closely with the team to seek service improvements, when necessaryDocumenting and prioritising cases to be escalated to 2nd/3rd line supportMy client is looking for a candidate who can offerProven background in supporting desktop applications, including Microsoft Windows, Office 365, desk phone systems and IT hardwareThe ability to clearly communicate complicated technical conceptsStrong analytical and problem solving skillsUnderstanding of business processesMicrosoft Dynamics NAV/Business Central experience Apply NOW - interviews happening this week!Does this sound like the position for you? Don't miss out on this opportunity, as the next step in your Business Central career. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on 0191 338 7579 or send your CV to [email protected]

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