Senior End-User Computing Engineer

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About HSE

At the Health and Safety Executive (HSE), we believe everyone has the right to come home safe and well from their job. We use world-leading science to prevent work-related death, injury and ill health. We don't just inspect and investigate we also provide advice and training to organisations. All this together means we help keep people safe, boost productivity, support the UK economy and contribute to a fairer society.

 About ITF

Core to all of HSE's work is the data, information and knowledge that we have gathered and developed, and which is used to support our field force of inspectors, scientists and policy makers. Information Technology plays a vital role in assuring that HSE staff have the right information, in the right place and at the right time.

Utilising Mobile Device Management technologies to deploy, build and control smart phones, tablets and laptops, HSE has been a leading government department at the forefront of innovative remote working solutions and is continuously looking at how to better support its 1500 inspectors and visiting officers in the field.

Newly refreshed server and data storage solutions, are securely hosted in modern commercial data centres and monitored by HSE's Security Operations Centre. Using industry-leading components, management tools and software, the data centres have undergone significant investment in recent years to ensure that services are reliable and robust.

HSE is now developing on a roadmap to replace its core business systems. Major digital services programmes are underway, operating with the guidance of the Government Digital Service's service manual and TCOP, to redesign how HSE delivers its work and how new technologies can improve operational processes. Collaboration and IoT are integral to HSE's future, supporting remote inspections and compliance monitoring.

The role

Join us and you'll manage our end-user computing (EUC) estate. This will include laptops, tablets, PCs, thin client, mobile device management, smart phones - and you'll ensure applications remain available, perform to expected quality levels and meet business needs at all times. We'll look to you to monitor all technologies in EUC, investigate incidents, resolve problems, and develop and apply fixes and changes. You'll also deliver upgrades to EUC technologies, implement new functionality and continuously improve the technologies, as well as ensure that EUC technologies remain secure, protecting HSE's data and users from cyber-attack and unauthorised loss. 

 Your background

We're looking for experience of leading engineering teams and a proven track record with EUC technologies - especially Windows 10, Microsoft Intune, AirWatch, Apple DEP, Windows Auto-pilot, and VPNs. Excellent communication skills are a must; as are impressive decision-making and service management skills, a positive approach to change and the ability to deliver quality at pace.

 Rewards

This is an exciting chance to join a forward-thinking team. With plenty of interesting projects to tackle plus the chance to continue developing your skills, you will have great career progression here. You will also benefit from a generous benefits package, plus lifestyle-friendly working patterns.

Crucially, you will find a genuinely supportive workplace. With the chance to contribute to our technical community, we will encourage you to suggest process improvements and create knowledge articles - so there is great scope to establish yourself as a trusted expert. Furthermore, we strive to be representative of the population that we serve, and as such we are keen to hear from candidates from every background. We run a Disability Confident Scheme for candidates who meet the minimum requirement, and we are also keen to hear from BAME and LGBT+ applicants.

You are required to submit a CV as well as a supporting statement using no more than 500 words describing why you are suitable for this role using the essential criteria.

Closing date: 5th Dec 2021.