2nd Line IT Technician

This job has now expired please search on the home page to find live IT Jobs.

An exciting opportunity to join a small, tight knit team in a rapidly expanding local technology company.

The initial position is for a 1st or 2nd line IT Technician but if you have the appetite and aptitude, you can be trained in other areas of expertise within the company.

There are opportunities for training and development and the team are excited to meet their next colleague.

Located on the A34 in Newcastle under Lyme, the successful candidate must live within a 40-minute commute of the HQ.

They're looking to develop local talent. Interested?

- 5 Minute walk from HQ into town centre

- Parking for car and close to bus routes

- Working within a team of 4

Full time Mon - Thur 0900-1730/Fri 0900-1700

Salary: £23 - £27,000 subject to experience and skillset Salary paid weekly.

The successful candidate:

- Must have the ability to provide stellar customer service

- Must have at least 2 years experience within an IT and support environment

- Must have your own form of transport

Essential skills:

- To be able to troubleshoot basic network issues - both LAN & WAN

- Have a good knowledge of TCP IP, DHCP, DNS, Routing, SD-WAN

- Be able to configure & setup networks, good working knowledge of network devices and roles; routers, switches, access points, NAS devices

- Have a good understanding & experience with SME cloud storage solutions - OneDrive, SharePoint

- Proficiency in configuring & troubleshooting LAN's, VLAN's, VPN's, NAS

- Experience with mapping network drives/locations, User profile creation & administration, Group policy management, Active directory

- Must be able to provision, administer & troubleshoot Office 365 - apps, exchange, teams

- Basic hardware / software troubleshooting - PC, laptop, mac

- Experience with email POP/IMAP, Exchange (both server & client side)

- cPanel Experience required * Linux server management experience preferred - Web & email

- Windows server administration preferred

- Helpdesk/remote support experience - teamviewer, Splashtop etc

- Good working knowledge of cybersecurity essentials, firewall configuration, virus & malware removal

- Ability to install & configure Windows in both business & residential environment

- Understanding of backups, both local & remote solutions

- Experience with Ubiquiti UniFi, Draytek Routers & Synology NAS solutions

Preferable skills:

- Phone system/Hosted voice/VoIP experience required

- BT Wholesale portal experience preferred

- Mobile device repair

Experience will take precedent over qualifications but these are a preferred list of industry qualifications:

- CompTIA A+

- CompTIA Network +

- CompTIA Security +

- Microsoft MCSA, MCSE certifications

- Cisco CCT * Cisco CCNA

- Level 2 Certificate in ICT Systems Support

- Level 3 Diploma in ICT Professional Competence

Why not send your CV in today for consideration. They appreciate you may currently have other commitments in the day so out of hours meetings can be arranged too.