IT Support Engineer

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My client are an international packaging business looking to hire an IT Support Engineer Client DetailsMy client are an international packaging businessDescriptionInstall common and standard software and hardware peripheralsDeploy and configure end user devicesAssist with end-user questions, problems, and trainingParticipate in an on-call duty roster of 24x7 coverage as required by business unit operationsMaintain awareness of service level agreement targets to help meet and exceed requirementsFollow internal policies and procedures to properly manage service delivery expectationCandidate will be directly responsible for imaging and configuration of end user devices include, PC, VMU, tablets and wireless devices.ProfileProven capability of providing IT support troubleshooting end user issuesAdvanced knowledge of Microsoft Windows and Office products including O365, Word, Excel, Access, and PowerPointKnowledge of local area network computing, including Ethernet, Cisco, Windows, and TCP/IPKnowledge of Microsoft Support ToolsSupport providing maximum uptime and peak performance of local area network and associated peripheral hardwareDemonstrated ability to analyse and resolve complex hardware and software problems that require in-depth troubleshooting skills to determine root causeTeam player, with strong interpersonal skillsJob OfferSalary paying up to £33,000Excellent training and progression Dynamic working environment Competitive benefits package