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Technical Enablement Evangelist

Premium Job From Sage
Recruiter: Sage
Listed on: 4th November
Location: Newcastle or London
Salary Notes: Competitive
Type: Permanent
Start Date: ASAP

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People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!

Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need. Through the good... and more challenging times. Innovating at pace so customers can manage their finances, operations and people. Every one of us shapes our culture at Sage - doing what's right and succeeding together, united by our commitment to each other. We encourage each other to grow in our roles, in our careers and as individuals.

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Job Description

At Sage, we're focused on giving businesses of all sizes the technology to better manage everything from money to people. As Technical Enablement Evangelist here, you'll be part of a global market leader but with a very local heart. We're a FTSE 100 company with £60m of new investment into the business, over 13,000 colleagues globally and we continually give back to our local communities. This role is responsible for establishing the technical relationships with partners and promoting Sage's Accounting, Compliance & Payroll as a Service (ACPaaS). It will involve understanding the partner's (and their customer's) needs and to advise the best way to leverage the ACPaaS platform to achieve their goals.

The Technical Evangelist will be the subject matter expert for technical solutions, working closely with external partner stakeholders throughout the lifespan of the project. i.e. Pre-Sales; Requirements Gathering; Implementation period through to launch.

Why Join Sage?

People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it!

Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need. Through the good... and more challenging times. Innovating at pace so customers can manage their finances, operations and people. Every one of us shapes our culture at Sage - doing what's right and succeeding together, united by our commitment to each other. We encourage each other to grow in our roles, in our careers and as individuals.

In addition, we offer competitive salary and bonus potential combined with benefits package. The benefits include pension scheme, cycle to work scheme, annual leave, volunteering days, learning days, career progression, flexible work, inclusiveness and more!

Key Responsibilities

This is a special opportunity: a brand new, disruptive offering using our latest technology, designed for fintechs, SME banks, and SaaS platforms serving small businesses. It is about long term, deep integration of accounting functions into a partner-client's offering. Our offering is new and needs polishing. The market is unproven.

Key accountabilities and decision ownership:

-Provide support in pre-sales activities: Analyse customer requirements; prepare technical material to aid the sales and commercial teams; Contribute to tender documents, such as RFPs (Request for Proposal)

-Provide documentation and guidance through the ISV and Developer Community: Ensures the documentation related to ACPaaS, that is published through the "Developer portal", define and ensure adherence to best practice and processes to integrate to ACPaaS.

-Represent Sage during partner implementation review meetings: Offering both support/advice as well as providing progress updates on any workstreams being carried out by Sage.

-Co-ordinate with Product Management function to ensure the Product and ACPaaS service roadmaps support the integration needs.

-Qualifying bugs to be fixed coming out from the partners usage of the API or when the integrated solutions are used with customers and leads.

-Contribute to a service improvement roadmap based on feedback (e.g. post project implementation) with an overall objective of providing an exceptional customer experience.

Find out more and apply now!