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Support Engineer/IT Support Analyst

Premium Job From Nigel Frank International
Recruiter: Nigel Frank International
Listed on: 3rd November
Location: Essex
Salary Notes: Negotiable
Type: Permanent

This job has now expired please search on the home page to find live IT Jobs.

Job Description

Seeking an IT Support Analyst, with 2nd Line Support experience. The candidate will be self-motivated and capable of working independently with minimal supervision. The ideal candidate will be a keen problem solver and enjoys working in a close knit team in an exciting environment.

This role offers a mix of office-based/remote working

We are also looking for Application Support/IT Analyst roles, so if this is what you're looking for please apply to this advert and I will be in touch to discuss further.

What's on offer

  • Basic salary range £25,000-£40,000
  • Opportunity to progress into more application specific support
  • Great social scene
  • Attractive company benefits

Responsibilities will include

  • Assist in maintaining the smooth running of the help desk by logging cases received by phone, email and via a portal
  • Work closely with the team to seek service improvements, when necessary
  • Documenting and prioritising cases to be escalated to 2nd/3rd line support

My client is looking for a candidate who can offer

  • Proven background in supporting desktop applications, including Microsoft Windows, Office 365, desk phone systems and IT hardware
  • The ability to clearly communicate complicated technical concepts
  • Strong analytical and problem solving skills
  • Understanding of business processes
  • Microsoft Dynamics NAV/Business Central experience

Apply NOW - interviews happening this week!

Does this sound like the position for you? Don't miss out on this opportunity, as the next step in your Business Central career. To chat a bit more about this role, please don't hesitate to contact Sydney Robertson on [Telephone number removed] or send your CV to Click here to contact this recruiter