2nd/3rd Line Support Engineer

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This is an opportunity to join an exciting and Innovative International Telecommunications Company, providing customised Microsoft Teams solutions to enterprise clients Globally. It is an exciting time as they have a number of key projects in the pipeline as the business continues to grow very fast and they evolve their solutions.

They are a people business and enthuse a culture of passion in ensuring that all of their employees maximise their potential and grow to their personal best.

They are looking for experienced and enthusiastic 2nd line and 3rd line Support Engineers to join their expanding global tech team.

This role suits an ambitious person with a natural gift for Networking/Voice solutions with experience in supporting voice technologies and delivering excellent customer service. They are looking for someone to build a long term career in this exciting and rapidly growing market of Unified Communications.

Required Skills

- 2-4 years Previous experience in in 3rd/ 2nd line support functions within the telecoms industry

- Experience in a hands-on role supporting and/or installing PBX, SBC, SIP and cloud telephony

- Excellent knowledge of deployment and support for MS Teams and Office 365

- Previous experience with voice routing

- Good working knowledge of layer 2 and layer 3 networking

- Knowledge of Microsoft Office, Windows

- Knowledge of Cloud Infrastructures

- Possess excellent communication skills

- Be an excellent problem solver with strong analytical skills

Competitive salary of 35,000-60,000 dependent upon experience, ongoing training and certifications available

The office is based in Canary Wharf London, there will be a requirement for travel to visit customer sites around the UK and abroad as and when required.

If you are ready for a new exciting role, they are excited to hear from you. Please forward your CV and they will be in contact.