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Project Delivery Manager - Dubai

Premium Job From IHS Towers
Recruiter: IHS Towers
Listed on: 29th October
Location: Dubai - United Arab Emirates
Salary Notes: Competitive + Benefits
Type: Permanent
Start Date: ASAP

Who We Are

Founded in 2001 by the trio of Sam Darwish, William Saad and Mohamad Darwish, along with a strong team of telecoms sector engineers, IHS is one of the largest independent owners, operators and developers of shared telecommunications infrastructure in the world by tower count, with more than 29,514 towers across nine markets. IHS continues to grow and develop its existing positions and offerings in Brazil, Cameroon, Colombia, Côte d'Ivoire, Kuwait, Nigeria, Peru, Rwanda and Zambia.

The Roles

IHS Towers is seeking two Senior Specialists to coordinate process management across our Record to Report (R2R) and Enterprise Asset Management (EAM) functions respectively.

As a Senior Specialist, you will be responsible for coordinating process management and process optimization activities across the IHS Group, working collaboratively with the Global Process Owner, the Global Process Management lead, and process operators in each country that IHS operates. This role is pivotal in supporting the Global Process Owner to drive standardization, simplification, and automation, ensuring that relevant stakeholders are consulted and trained to operate process changes. You will ensure effective collaboration between market teams and the centralized process management function.

Key Responsibilities

  • Supporting global process owners and business process operators to optimise processes through automation, simplification, and standardization.
  • Creating current and future state business process documentation including process maps and standard operating procedures.
  • Run workshops with business process operators to capture knowledge and create SOPs.
  • Support the development of to-be processes - incorporating best practice principles.
  • Identifying process improvement opportunities for all relevant process teams (within Shared Service Centre, Business Units, and Group functions).
  • Devise ongoing evaluation strategies to monitor process performance and determine the need for improvements.
  • Developing metrics for measuring the success of process improvement projects and communicating those results to leadership.
  • Work with Business Units, Shared Services, IT, and other relevant workstreams/departments to drive process standardization and effectiveness across IHS.
  • Build strong working relationships with Finance, SSC, and other stakeholders across IHS.
  • Co-ordinate activities with IT to ensure the delivery of process improvement initiatives.

Key Requirements

  • An expert in R2R or EAM with a good understanding of related and/or upstream business processes.
  • Substantial work experience in a mid/large company or as a management consultant on business transformation projects.
  • Ability to compile, analyze and present data, findings and progress in a concise manner.
  • Advanced use of process modelling solutions, and MS Office suite of products.
  • Collaborative, team player with positive attitude, and a flexible attitude to work.
  • Thorough understanding of project/program management techniques and methods.
  • Proven experience of communicating and engaging at a senior level across multiple departments (including Legal, Commercial, and Finance).

If this sounds like you, we encourage you to apply!

Contact Name: IHS Towers
Reference: TJ/9725/IHS3
Job ID: 2998080

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