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BTS Manager

Premium Job From IHS Towers
Recruiter: IHS Towers
Listed on: 28th October
Location: Egypt
Type: Permanent
Start Date: ASAP

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BTS Manager

Who We Are

Founded in 2001 by the trio of Sam Darwish, William Saad and Mohamad Darwish, along with a strong team of telecoms sector engineers, IHS Towers is one of the largest independent owners, operators and developers of shared telecommunications infrastructure in the world by tower count, with more than 29,514 towers across nine markets. IHS continues to grow and develop its existing positions and offerings in Brazil, Cameroon, Colombia, Côte d'Ivoire, Kuwait, Nigeria, Peru, Rwanda and Zambia.

The Opportunity

IHS Towers is growing our global footprint and we are seeking a BTS Manager to join our growing team in Cairo! As a BTS Manager, you will be responsible for achieving functional excellence through managing the "customer" dimension of the business for the Rollout function. You will roll out key infrastructure (new sites and upgrades) across asset lifecycle by successfully identifying and acquiring sites and completing order fulfilment in agreed timelines. You will also collaborate with rollout and SAQ Managers to successfully complete rollout and upgrades of infrastructure. You will act as head office representative of IHS to national level vendors, customers and other stakeholders, manage customer relationships from a progress and escalation point of view, and have line management of head office functional resources.

Key Responsibilities

  • Roll out key infrastructure (new sites and upgrades) across asset lifecycle by successfully identifying and acquiring sites, and completing order fulfilment in agreed timelines and budget with expected quality
  • Develop and maintain relationships with Customers at the head office level to accurately express customer demand and manage expectations from within the deployment functional unit
  • Collaborate, support in projects, activities of other departments to achieve overall functional and regional objectives
  • Set functional standards for training and skill development programs to increase functional excellence of Rollout resources. Action required training courses of head office-based resources
  • Drive innovation across the function with a focus on work methods techniques and processes for improvement
  • Ensure the quality of data shared is optimal to ensure better decision making internally and client discussions externally
  • Support the resolution and management of landlord issues at head office level
  • Understand views from Supply Chain, Legal and Community representatives to evaluate impact on functional execution plan and communicate to respective Directors (Regional, O&M, PMO, etc.) whose regions and projects may be impacted
  • Develop overall view of the function through consolidated reporting templates
  • Knowledge sharing with other functions
  • Contribute to continuous improvement initiatives within the unit
  • Develop and implement steps to boost efficiency and optimize costs for the unit
  • Ensure that all audit issues within Rollout are cleared by the responsible party also within Rollout
  • Interaction with Rollout and SAQ Managers
  • Collaborate with all functional Managers and explain the customer requirements and expectations across the deployment function
  • Owns and provide inputs into project planning with regards to customer demand and timelines in line with contractual obligations
  • Supports the CTO with the Rollout function yearly budget setting and adherence to provisioned/planned CAPEX budget fulfillment
  • Function as the escalation point for the CTO and drive deployment issues to closure in collaboration with the Rollout and SAQ managers
  • Set goals for all functional Managers
  • Drive execution of tasks and projects
  • Encourage seamless working environment across the technical unit
  • Support head office staff in Rollout related issue resolutions
  • Identify and execute projects for long term success of the Company
  • Drive resolutions with functional Managers to arrive at resolution to identified issues
  • Drive and assess the involvement requirement of CTO for issue resolution, as per processes established

Key Qualifications

  • 1st degree in Telecommunications engineering or related discipline
  • Master's degree in an engineering field and/ or an MBA would be advantageous
  • Upwards of 18 years related experience in Telecom's infrastructure deployment and Project Management with at least 5years in a leadership role

Our Vision

IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.

If this sounds like you, we encourage you to apply!