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Comms and Engagement Manager

Premium Job From Jefferson Wells
Recruiter: Jefferson Wells
Listed on: 21st October
Location: City of London
Salary/Rate: £550 - £600
Type: Contract
Start Date: ASAP

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Job title - Future of Work Comms and Engagement Manager

Location - London, Canary Wharf/Remote

Rate - Up to £600PAYE OR £769 Umbrella

Start date - ASAP

Contract - 12 months

Our financial services client is currently seeking a Future of Work Comms and Engagement Manager to join their team in the London office/remote working, this contract will initially be for 12 months.

The role holder:

  • Experience of change communications (e.g. build awareness, buy-in, educate and reinforce new behaviours), particularly related to culture and behavioural change techniques (e.g. nudging, commitment devices, storytelling)
  • Proven track record of successfully delivering effective, high quality internal communications and engagement projects
  • Experience of working in a busy, fast-paced, highly matrixed environment
  • Comfortable working across multiple projects to tight timescales with limited budgets
  • Proven ability to write clear and engaging content that engages and connects people
  • A highly organised, creative and confident communicator, able to demonstrate high levels of attention to detail
Principal Accountabilities: Key activities and decision-making areas
  • Work with the Senior Lead to support the delivery of the global employee communications and engagement strategy for The Bank's Future of Work programme
  • Design and deliver creative, engaging and informative internal communications, making sure it supports the programme strategy, The Banks's values and employer brand / tone of voice
  • Ability to leverage and analyse data insights to inform targeted/personalised communications
  • Co-ordinate a network of communications professionals, in different businesses and markets, to ensure consistent messaging on the programme is used and sufficient uptake of the communications approach is achieved
  • Co-ordinate, design and deliver content on Future of Work for various internal channels; also working with external media / comms teams to curate content for the external audience
  • Work with the Senior Lead and the wider HR team to support the successful delivery of programme as well as measurement of the effectiveness of the communications & engagement interventions implemented
  • Support the Senior Lead to manage all key internal communications and engagement content on the programme
  • Support all business-as-usual communications and engagement activities associated with the programme.


  • Knowledge of best practice communications and engagement approaches leveraging blended communication methods
  • Understanding of HR culture change programmes and how communications / engagement is a key enabler in behavioural change
  • Understanding of The Banks Group structures, values, behaviours, processes, and objectives would be helpful.


  • Track record in the design and delivery of strategic internal communications and engagement programmes and projects
  • Proven ability to write clear and engaging content that engages and connects people
  • Experienced in taking a communications idea from concept to reality with creativity and attention to detail across a wide variety of communications channels and media
  • Proven ability to work in a highly matrixed organization
  • Strong organizational, time management and project management skills


  • Excellent relationship-building skills
  • Excellent stakeholder management skills
  • Excellent communications skills - written and verbal
  • Ability to translate a concept/idea into a tangible communication artefact
  • A flexible team player with a high level of initiative who is able to create positive working relationships at all levels
  • A positive person with a calm and professional manner who enjoys a challenge and is comfortable with change

Qualifications and Accreditations

  • Educated to graduate level or marketing equivalent
  • The Comms and Engagement Manager will join the 'Human' Future of Work Programme, benefitting from support from the existing team. The role will be reporting to the FOW Senior Comms & Engagement Lead.
  • Future of Work initiative will take what worked well during the pandemic and address the new challenges.
  • This is a huge culture moment for The Bank's - and it would be a terrible waste for the world to just go back to the way things were.

If you are relevant or interested, please contact me at