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Application Support Engineer

Premium Job From LA International Computer Consultants Ltd
Recruiter: LA International Computer Consultants Ltd
Listed on: 19th October
Location: Luxembourg
Salary Notes: Negotiable
Type: Contract
Start Date: ASAP

This job has now expired please search on the home page to find live IT Jobs.

Our client are in urgent need of an Application Support Engineer for one of their banking clients.

Period: 3 months then renew at January 2022
French and English spoken are mandatory
Onsite in Luxembourg city - 5 days per week from 7

Application Support Engineer (M/F)

You will provide support to applications and projects within IT Services environment and will ensure that maximum service level is provided to customers on a 24-hour basis.

Principal duties and responsibilities:
* Prepare, set-up and maintain the different environments required, according to the project phases (development, testing…) with our infrastructure provider
* Implement, integrate and support third party software as well as internally developed applications within the IT Services
* Support the production environment 24/7 and solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis
* Analyze problems, resolve issues and perform monitoring, tuning and optimization of performance of in-house IT applications as well as third party software whilst ensuring maximum availability and service to customers
* Ensure the integrity of the production environment and implement upgrades or new products that are critical for the daily operational business
* Create and update all documents related to applications and their supporting systems.
* Perform all other duties as assigned.

Knowledge and Qualifications:
* Equivalent to the completion of at least 2 years of college coursework in computer science, management information systems or a closely related field or equivalent work experience.
* 3-5 years of experience in a similar position, ideally in the banking or financial sector
* Hands-on knowledge of enterprise server and desktop operating systems, applications and scripting such as
* Linux, AIX, Microsoft Windows
* Microsoft Sharepoint
* Oracle, SQL
* Websphere Application Server
* IIS ( Internet Information Services )
* Kornshell, Powershell, PL SQL, VBscript
* Knowledge on a Scheduler tool such as Tivoli Workload Scheduler is considered as an advantage
* Previous experience providing IT support in a 24-hour operational environment preferred

* Team player with strong interpersonal skills
* Willingness to contribute and support a Knowledge sharing culture
* Positive Attitude and Customer Focus
* Communication Skills in French and English (Verbal, Written, Interpersonal, Proactive listening)
* Agile & Devops enthusiastic
* Innovative thinking and problem solving
* Effective time management
* Ability to conduct research into software development and delivery concepts, as well as technical application issues
* Ability to demonstrate proficiency with applications troubleshooting principles, methodologies and incident resolution
* Willingness to work weekends as required

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award, that any business can receive, won in consecutive years, The Queens Award for Enterprise: International Trade;