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Service Designer - 6 month contract - Outside of IR35

Premium Job From Nigel Frank International
Recruiter: Nigel Frank International
Listed on: 18th October
Location: City of London
Salary/Rate: £350 - £425
Type: Contract
Start Date: 25/10/21

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Jefferson Frank is searching for a Service Designer to work with a consulting company on a 6 month contract outside of IR35. The client require Service Designers to work with a government client, the role requires candidates who will be able to undergo BPSS clearance.


  • Service Design, User Journeys/User Flows
  • Technology Flows, Pain point Mapping
  • Data Flows / Agile working


  • Take perspective of multiple business cases such as activities, events, issues as well as determining roadmaps, patterns, policies and vision statements with focus on outcomes rather than solutions.
  • Apply technical knowledge and experience to create or design workable prototypes, both programs and physical outputs using Adobe XD or other similar tools.
  • Business Analysis/architecture support to the development of the programme portfolio. Capture, analyse organisational design, business processes and data sources.
  • Create visual diagrams/maps/blueprints to inform as-is and to-be processes, systems, connections, data flows and APIs.
  • Visualise, articulate and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence.
  • Understand technical complexity and risks, run collaborative design activities, influence others and build consensus.
  • Make informed decisions based on available tech, user needs, costs
  • Understanding of information governance constraints, security & accessibility
  • Connect with operations and businesses delivery teams

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Job Type: Full time, contract