Business Analyst, Risk

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Role Title: Senior Business Analyst, RiskLocation: LondonDuration: 6 Months (with view to extend)Rate: £562.5 - £687.50 PAYE or £721.80 - £882.20 Umbrella Global Transformation Business Analysts are at the centre of how Global Transformation shapes, delivers and embeds change working with the business and our delivery partners. Primarily, the Business Analyst will be responsible for managing and executing the analysis activity within one or more of the priority programmes. They will support the Requirements Management, Design, Change Management, and Implementation Management activities during project delivery. Business Analysts often act as experts across multiple projects and programmes simultaneously, guiding the teams on their approach to Requirements Management and other analysis activity. Business Analysts will also oversee Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. They are also ultimately responsible for Implementation Management, including planning, controlling, and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g., pilot). Alongside project delivery responsibilities, the Business Analyst will work closely with the Project Management Office, Process Consultants and Business Consultants to ensure analyst resources are utilised effectively and resource supply meets the needs of upcoming project demand Principal AccountabilitiesValue CreationAnticipates and manages stakeholder expectations, fostering open and honest communication; resolves stakeholder conflict and represents the interests of other stakeholdersIdentifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problemsQuestions current state and facilitates stakeholders to identify opportunities for improvementUses understanding of the Group's strategy, strengths, weaknesses, and the external marketplace, to inform business decisions and create competitive advantageUnderstands different mind-sets and analyses options to develop implementable solutionsExhibits high energy, understands issues within team and galvanises others to achieve goalsGains a clear understanding of others point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involvedArticulates or translates complex information in clear, meaningful, and structured way to suit audienceBuilds effective working relationships with analysis and design teams in our delivery partners and works well with external partnersOften acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope. Operational PerformanceCoordinates requirements gathering, documentation, prioritisation and traceability working with multiple programme teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners.Challenges requirements and designs detailed, innovative business solutions to realise agreed business requirementsSupports the business in assessing current state operating model and translating strategy into target operating models, considering the impacts on customers, products/services, organisation, people, process, technology, and other key factors. Supports Global Transformation Business Architects in more complex or global architecture projects. Supports the impact assessment of new change on operating model.Document and develop targeted benefits for a change interventionUtilises financial skills to develop a high-level business case, considering investment and high-level benefitsArchitects complex, large-scale (e.g., multiple market/ multiple programme) change solutions, detailing all elements of the change journey and audience impactsLeads change implementation activities, providing steering and guidance to the team and regular updates to stakeholdersLeads end-to-end change journey and validates mitigation plansDefines, shapes, and recommends creative solutions options, weighing risk/rewardManages re-engineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost)Manages responsibilities, objectives and task allocations for a large project or programme Capability and People DevelopmentManages a cross-functional/cross-cultural team and the performance of individuals/teams against performance objectives and plansManages and endorses team engagement initiatives, fostering an environment which encourages learning and collaboration to build a sense of communityCreates environments where only the best will do and high standards are expected, regularly achieved, and appropriately rewarded; encourages and supports continual improvements within the team based on ongoing feedbackDevelops a network of professional relationships (within Global Transformation and with business partners) to improve collaborative working and encourage openness - sharing ideas, information, and collateralEncourages individuals to network and collaborate with colleagues beyond their own business areas and/or the Group to shape change and benefit the business and its customersSupport the Project Management Office and Consulting Leadership team with supply management / resourcing pipeline and scheduling. Role Dimensions The Business Analyst will be responsible for managing the analysis activity in at least one priority project/programme with a medium to high level of scope/complexity. The Business Analyst may be required to manage a pool of Business Analysts and be the main point of contact for Business Analysis KnowledgeStrong functional knowledge of Risk Engines, Monte Carlo Simulation and Pricing Models and Risk aggregationStrong functional understanding of Counterparty Credit Risk (CCR) Data and ControlsExpert knowledge of Global Transformation Business Transformation Frameworks, methodologies, and best practice techniquesA thorough understanding of the purpose, values, culture, and fundamentals of Global TransformationOutstanding understanding of HSBC Group structures, processes, and objectivesVery strong knowledge of the external environment-regulatory, political, competitors etc.Business re-engineering knowledgeAdvanced Business analysis, requirements gathering and design techniquesAdvanced Change management and implementation management techniques and approaches ExperienceProven track record as an outstanding analyst or consultantOverall financial services industry knowledge with specific functional expertiseExtensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projectsExperience of business case development and a sound understanding of how design enablers underpin business benefitsStrong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc.).Excellent communication, inter-personal and negotiating skillsExcellent decision making and problem-solving abilityAdvanced judgmental skills to identify and resolve problemsExperience of managing large teams and resources located remotelyAbility to motivate and lead people, employing appropriate management stylesProven ability to work across regions whilst maintaining a global perspectiveProven ability to work with senior stakeholders and business sponsors CapabilitiesDecision MakingAchieving ExcellenceDelivery at PaceCollaborationImpactful communicationCommercialityBusiness Analysis & DesignBusiness Case and Benefits RealisationChange and Implementation ManagementProcess Re-engineeringPlanning and Plan ManagementStakeholder ManagementProblem Solving and Critical ThinkingConsultancyResource and Team Management Qualifications and AccreditationsCertified Business Analysis Professional (CBAP) - OptionalLean Six Sigma Black Belt - OptionalDegree in Business Information Systems or a related field - OptionalDegree in business administration / management / economics, engineering, and science - Optional