Salesforce Technical Solution Architect

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Our client is seeking a Technical Solution Architect, highly experienced in designing scalable Salesforce solutions for nonprofit organizations and/or education institutions. The Technical Solution Architect will have strong technical skills and the ability to juggle multiple projects at one time. The best candidates are Salesforce experts with a passion for nonprofits and educational institutions.

The Technical Solution Architect should have extensive knowledge of Salesforce.com Sales, Service, Community, Nonprofit, and Education Clouds and will be responsible for successfully creating custom applications using Force.com and integrating Salesforce.com with other systems. In this capacity, the Technical Solution Architect will be an expert in Force.com system design for nonprofit and education use cases. Typical projects may include custom architectures built on top of the NPSP or EDA, Process Builder, Visual flow, Apex, Visualforce, Lightning Components, Communities, applications from the AppExchange and other tools that extend the Force.com platform. The Technical Solution Architect will provide technical guidance to the development of Salesforce.com applications to support business and product strategies, serving as the technical lead for implementation design.

Location: Virtual: Home-based office in the US or Canada

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

Travel: Maximum 20%

Qualifications and Education Requirements

Salesforce certifications (Admin, Platform Developer I) required; Salesforce Architect certifications (or component Designer certifications) preferred

Minimum of three years technical implementation experience, excellent organizational skills and ability to handle multiple tasks simultaneously

Solid experience in Data Modeling concepts and tools, including database experience with SOQL, SQL, and/or Oracle

Six to seven years of IT experience, advanced skills in Salesforce, Force.com, business analysis and project scoping

Experience with Agile methodologies including working within a sprint framework

Experience in Apex development, Visualforce, Aura (Lightning Components), Java or JavaScript

Experience developing scalable, highly-performant solutions for complex business requirements leveraging the Force.com platform; Heroku experience a plus

Applied knowledge of Salesforce and the Sales, Services, and Community functions

Nonprofit or higher ed industry experience and knowledge of NPSP and EDA is a huge plus

Experience with Jitterbit Harmony or Jitterbit Cloud Studio a plus

Experience with Eclipse IDE, VS Code, or Salesforce DX a plus

Strong Salesforce technical knowledge, data modeling skills, and understanding/awareness of other systems commonly found in nonprofit or higher ed system landscapes

Technical knowledge includes depth and breadth on SF platform across multiple clouds, ability to design scalable architectures for LDV, ability to design performant/efficient automations (declarative or code)

Ability to develop practical solutions and methodologies as related to Salesforce

Strong consulting skills, including project management and organization

Key Skills

Problem-solving skills

Logical and process-oriented thinking

Excellent organizational skills

Ability to handle multiple tasks simultaneously

Strong attention to detail

Strong project management skills

Strong time management skills

Strong written and verbal communication skills

Intellectual curiosity

Passion for continuous learning?

Teamwork/collaboration skills

Presentation skills

Main Responsibilities

Lead technical requirements gathering sessions

Oversee and approve creation and maintenance of application and system documentation used in design, testing or programming efforts, including ERDs, system landscapes, and data flow diagrams

Work comfortably with large data volumes (LDV) and be able to make recommendations for handling LDV both on and off the Salesforce.com platform

Guide the environment management plan and release strategies for projects, validating that the correct development environments, change controls, and deployment plans are in place; plans may include source control and continuous integration set-up

Identify synergies between the various SaaS product offerings in terms of application and infrastructure and will offer guidance on best practices and efficiencies in utilization

Work with Account Executives in a Sales Engineering function to scope project proposals with appropriate estimates for level of effort to deliver solutions and present a vision to prospects of possible solutions and outcomes

Oversee or review large data migrations

Provide colleagues with one-off and ongoing technical assistance as needed

Serve as the lead technical resource on Salesforce implementation projects

Oversee project architecture and technical solutions (automation, integration, release management)

Provide technical guidance to Services and Sales regarding the development of Salesforce.com applications to support business and product strategies

Gather and assess client technical requirements

Create custom applications using Force.com and integrating Salesforce.com with other systems

Maintain expert-level knowledge of Force.com application development, Salesforce.com integration and extension, features, designing solutions, using the Force.com API, APEX, Visualforce, applications from the AppExchange and other tools that extend the product

Evaluate all SaaS vendors operational practices, security and system architectures

Show a commitment to customer satisfaction