Service Architect

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My client is a global systems integrator who requires a Service Architect for an on-going programmee with one of the key clients.

START: ASAP

RATE: £500 - £550 PER DAY (INSIDE IR35)

LOCATION: REMOTE

Strong customer management and interpersonal skills and an in-depth knowledge of the service design area.

The ability to express a pragmatic and thorough design, taking into account any conflicting priorities of the account and customer.

The ability to hold a large and diverse design team to a single agreed approach, and to ensure that there are no gaps between the various components.

The Service Architect must have:

· A detailed knowledge of service delivery concepts and techniques.

· A strong operational understanding of service supply chains

· Experience of service design for major IT systems

· The ability to write coherent, concise, and readable technical documentation

· Have operated throughout the entire lifecycle of a programme or project

Key Accountabilities

The Service Architect will be responsible for all aspects of service design, ensuring that current live solutions meet requirements.

Service coherence and consistency.

Discipline Areas

Required to take a lead in the development of the Support Model and Service Wrap for any specific account service defined.

The role will be pro-active and require a good logical modelling capability to address the predominantly physical focus of an Infrastructure programme.

The role will support other architects in the definition and management of interfaces and take responsibility for the modelling of those interfaces at the appropriate level of abstraction in the support model.

The role will be instrumental in fostering and maintaining good working relationships, in particular with operational teams and organisations supporting the services.

Required to represent services in continuous improvement, organisational design and internal informal benchmarking

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