Service Delivery Manager


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

11th October 2021

Location

Feltham

Salary/Rate

£45 - £58

Type

Contract

Start Date

asap

This job has now expired please search on the home page to find live IT Jobs.

Service Delivery Manager - Strong customer/client focus - hybrid onsite/remote role - up to £58 per hour - 6 months minOne of our esteemed technology clients, a big brand in the IT world, is looking for an experienced and customer centric Service Operations Manager on a contract basis to be the primary contact for any process or operational issues, providing pivotal support in Service Requests and escalation management.Key skills and experience required for Service Delivery Manager role;Previous experience and strong track record in an Service Delivery/Service Operations role within an IT/technology led/IT Services led environmentMust show exemplary customer service/client led delivery experienceStrong experience dealing with Service Requests and be able to prioritise operational escalations Previous experience of conducting meetings between technical teams and the customerStrong documentation and reporting skills - identifying any trends that need attentionAlways have the customer first attitude!If you are an experienced Service Delivery Manager with the skills and experience required, please send your CV for immediate consideration.

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