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Delivery Lead - PPM

Premium Job From Cabinet Office
Recruiter: Cabinet Office
Listed on: 11th October
Location: Cardiff, Glasgow or York
Salary/Rate: £60,500 - £65,308
Type: Permanent
Start Date: ASAP

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Government Business Services (GBS) is a large business unit within the Cabinet Office with around 610 staff. It brings together back office services across government, and supports the Civil Service with high-volume HR and finance processes, aligned to the Government's modernisation agenda. GBS was established in August 2020, and includes Shared Services, the Government Recruitment Service, Civil Service and Royal Mail Pensions, and the Platforms and Services unit, which supports these. GBS delivers services for over 400,000 civil servants across government. It supports 1.5 million Civil Service and Royal Mail pension scheme members, and provides recruitment services for around 70 percent of the Civil Service.

Government Shared Services (GSS) is a unit within GBS in the Cabinet Office. We support the Cabinet Office's aims to ensure the delivery of the finest public services, and improve the efficiency of government.

We are the centre of expertise working across departments to make it easier for civil servants to use platforms for HR, finance and payroll. We recently launched the new Shared Services Strategy for Government, which will deliver services that are better value, and cut through processes which cost time and money. Our overarching objectives are:

1) Meeting end-user needs, promoting excellence and convenience for both staff and managers.
2) Delivering value and efficiency, including by separating technology from Service Centres, and including all transactional services.
3) Convergence around processes and data, including the consolidation and modernisation of technology platforms, while maintaining choice for departments.

Through this Strategy, our ambition is to free up civil servants to focus on what they do best: engaging with, and delivering for citizens.
The Shared Services Strategy specifies 5 Shared Service Centre Clusters. The Delivery Lead - PPM (Project & Programme Management) will be deployed into the Cluster Programmes to support the delivery of these major programmes.

Job Description

This is an exciting opportunity to join Government Shared Services in a leadership role, at a pivotal moment in time. You will be working with a highly motivated and passionate group of people, helping to deliver the Shared Services Strategy for Government.

Using your strong leadership, programme delivery experience and communication skills, you will act as an ambassador for GSS, by being embedded into major shared services programmes drive delivery as a project or programme manager, reporting to the Cluster programme management structures and ensuring that the Government Business Services Deputy Directors and Directors responsible for delivery are sighted and informed on progress and risk.

You will need to establish effective and credible working relationships with a diverse range of stakeholders, including Senior Officials, Programme Leads and external suppliers. You will be required to advise, challenge and influence as required to ensure the best outcome for the organisation.


You will work in a delivery capacity with clusters and their programme teams to develop business cases, delivery approaches, plans, and manage risks, issues, dependencies, constraints, resources, and third party suppliers.

You will lead the analysis of current state operations for the Departments and ALBs of the Cluster, defining requirements, and the specification of SaaS ERP technology and Business Process Outsourcing (BPO) Services.

You will manage the implementation of the SaaS ERP technology and BPO services working with key stakeholders to ensure their needs are met.

You will seek to ensure that the programme delivery meets the requirements of the Shared Service Strategy, promoting strategy implementation against key objectives.

Demonstrating personal accountability by analysing information from multiple sources to support decision making and/or making recommendations for senior decision-makers when necessary.

Proactively building and maintaining strong relationships with a variety of stakeholders.

Play an active leadership role across the wider GBS team and within GSS when representing stakeholder needs.

Our roles are based in different areas within GSS, such as: Policy, Delivery, Overseas and Defence.

Apply before 11:55 pm on Sunday 24th October 2021.