Engineering Lead (Service Lab)

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Job Title: Engineering Lead (Service Lab)Location: Edinburgh city (New Uberior House)Salary & Benefits: £70, 080 - £87, 600 base salary, plus annual personal bonus, 15% employer pension contribution, 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays and access to various staff discounts!We're the Cloud Technology Office - Engineering Core PlatformsWe're on the mission to build the bank of the future, and we need your help to do it. In group Transformation we're redefining what a bank is from the inside out. Our technology, culture, and our mind-set's changing to craft a true engineering-led organisation.About usIn Group Transformation, we're creating new opportunities and products to improve customer experiences for years to come. With our business evolving to more modern and flexible ways of working, we want driven, multifaceted, and innovative individuals who join us on this journey.Want to know more about the role?We're looking for someone who is passionate about technology and its application to real-world problems. A 'great teammate' who can establish relationships and work efficiently with others across a variety of domains, fields, and locations. You'll help to define and deliver the Labs strategy, vision, and purpose with the broader leadership community, to help lead and deliver high quality technical solutions.Ideally, you'll be an experienced Engineering Lead (Service Lab) lead who has experience in managing large and diverse technologies across multiple value streams; and experience of running PEGA, ECM, CRM, SOA and AWS platforms. You'll be a keen and comfortable communicator who is happy working with a wide range of technical and non-technical staff.

The key missions for this role:

Be a leader with a vision in technology and use this to help define and drive the future technical strategy.Work with Engineering teams to up-skill their capabilities in their relevant area.Take ownership and lead teams to deliver customer outcomes.Be an ambassador for the continuous improvement of the systems and technologies in the team.What essential skills and experience you'll need?Broad technical appreciation combined with a strong passion and knowledge of 24/7 service experience.Skilled in the leadership of both colleagues and partners, and delivery of technical change using Agile methodologies.Cloud technology experience and knowledge, and experience in technical architecture, infrastructure, and hardware.Able to lead teams, set direction and solve problems when delivering change in these areas.Lead the relationship with 3rd party technology suppliers and own all associated contract and governance activities.You'll be an advocate of both Cloud Technology and DevOps to help craft the technology transformation plan; a confident technology leader who can support the out of hours Technical Recovery Management on a rota basis and passionate about people leadership and line management of Software Engineers to support their learning and development.Together we make it possible. We'll provide you with a diverse, energising, and informal environment that focuses on equal opportunity and supports career progression. We'll take your personal and professional development very seriously and enable you to make a positive difference to the overall teams' mission.We're happy to consider options other than 9-to-5 office-based work. To us "Agile working" is more than working flexibly - it's about entrusting colleagues to think creatively about how, when and where they work, to deliver their very best.We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.If you're passionate about engineering and want to join a team working to transform the landscape and are willing to develop yourself then it would be great to hear from you!