Technical Specialist - End User Computing
Recruiter
Coventry Building Society
Listed on
7th October 2021
Location
Coventry
Salary/Rate
£32800 - £48200
Type
Permanent
Start Date
2021-10-07
This job has now expired please search on the home page to find live IT Jobs.
About The Role It's a great time to join us at the Coventry Building Society and make a difference as we continue our journey to transform one of our key technology platforms. The End User Computing team is looking for someone who can make best use of his or her extensive EUC knowledge and industry experience to drive the adoption of change, improve service and enhance the end user experience. We are looking for a highly experienced and technically proficient individual who possess strong technical knowledge of the End User Computing environment to be responsible for contributing to the design, build and implementation of EUC based solutions. Core Responsibilities:You'll provide a deep level of technical knowledge and own complex production incidents, collaborating with other technical teams to troubleshoot and ensure a complete resolution. You'll run small projects to resolve ITIL-defined service problems, allocating tasks to colleagues and ensuring completion of work to agreed quality criteria and timescales. You'll continually review ways of working in order to develop or revise artefacts and processes that improve team efficiency and effectiveness. About You Role related knowledge and expertise: Essential Providing excellent service to stakeholders of all levels
PowerShell scripting
SCCM 2012 and above - software packaging & patch deployment
AD Group Policy administration
Experience working in an ITIL environment (inc. asset and change management)
Configuring, supporting and maintaining Microsoft Windows 7 & 10 operating systems
Configuring, supporting and maintaining Microsoft Office 2010 & 365 to an expert level
Mobile Device Management Desirable Good for Enterprise administration
Blackberry Enterprise Server 12+ administration
Apple Mac and iOS device support
Checkpoint Endpoint Protection
Symantec Antivirus
Experience with Service Now
ITIL v3 Foundation Other essential information: Available for out-of-hours support
Ability to manage own time and priorities
Thorough, with a good attention to detail
Deliver to agreed timescales
Flexible approach to working hours to meet own objectives and business needs
