Volunteering Data & Analytics Lead - 12m FTC (Remote)


Premium Job From Michael Page

Recruiter

Michael Page

Listed on

6th October 2021

Location

Reading

Salary/Rate

£37464 - £45492

Type

Permanent

Start Date

ASAP

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Michael Page are partnering exclusively with Guide Dogs to recruit a Volunteering Data & Analytics Lead to help people with sight loss to live the life they choose by developing and delivering volunteering data, analytics and evaluation programmes to enable effective delivery of services and income generation in Guide Dogs. Client DetailsGuide DogsDescriptionMichael Page are partnering exclusively with Guide Dogs to recruit a Volunteering Data & Analytics Lead to help people with sight loss to live the life they choose by developing and delivering volunteering data, analytics and evaluation programmes to enable effective delivery of services and income generation in Guide Dogs.The role will, through leadership, ensure that the organisation has robust systems and processes in place to actively provide high quality insights, analytics and monitoring of their volunteer population alongside a strategic focus on our volunteer managers/key contacts. This will significantly influence in planning and decision-making of strategic volunteering activities in line with the Volunteering Strategy - Inspiring Connections.

Key Responsibilities

Provide subject matter expertise (SME) and insights to programmes and functions, translating Guide Dogs strategy into delivery.Strategic management of volunteer research and evaluation. Providing technical leadership of evaluation techniques and market trends including annual, bi-annual, pulse impact assessments, surveys and control charts for the whole organisation.Evaluation activities will be responsive to the needs of our strategic programmes and functions, driving improvement and step change.Enable individuals throughout directorates to access and understand customer and market data insights and trends to make informed business planning and critical decisions.Critical SME providing vision and direction for volunteering system requirements. Working collaboratively with functional leads and key stakeholders to establish system priorities, requirements, access and equipment needs to deliver their strategies. Monitor changing requirements and provide these to business analysts, data architects and other audiences as appropriate.Support migration and mapping data quality and evaluation report development.Responsible for clear, robust and safe working practices to ensure data compliance and appropriate access to volunteer data and systems for volunteer-involving staff and volunteers.Responsible for specialist advice and support to Senior Managers for organisational programme and business planning and volunteering process development.Generate national and local projected growth and supply planning for volunteering numbers and infrastructure with clear modelling and rationalesTo oversee and monitor volunteering forecasts and active targets for products, process and recruitment and ensure that timely and appropriate interventions are made to reach annual plan targets including the use of lead and lag measuresEnsure systems and processes predict and adapt to new and developing business needs. Scope and evaluate alternative approaches to meet core requirementsEnsure a clear evaluation and review structure to Volunteering policy and procedure, giving and supporting objective judgements in applying policyLead on volunteering compliance, risk and data management ensuring understanding and good practice is in place to remain legally compliantWorking in partnership with directorates, ensure that standards are developed, monitored and reviewed for continuous improvementResponsible for presentation and translation of data into an understandable business format suitable for a wide range of audiences Profile

Education/Qualifications

Relevant business management qualification or equivalent.Active membership of relevant professional networks e.g. CIPD, The Association of Volunteer Managers (AVM), Network of National Volunteer Involving Associations (NNVIA) and relevant Data and Evaluation membership bodies.

Job-Related Experience

Proven track record of complex impact assessmentsDemonstrable experience of setting standards, creating systems of oversight and monitoring and systems developmentProject management including Agile frameworksSound knowledge of General Data Protection RegulationDeep understanding of current volunteering and impact assessment within the third sectorExperience of working at management/leadership level in the charitable sectorUse of relationship databases to support and develop volunteering pathways

Skills and Competencies

Proven experience participating and presenting at senior management and project board meetings including data visualisation Advanced problem solving. Advanced Microsoft excel functionality (Data models, power pivots, developer tools). Demonstrable experience in reporting strategically on emerging trends and tactically of current status against targets and activities, ensuring decisions are based on sound commercial principles Ability to define evaluation requirements and implement effective frameworks and modelsExperience in building highly effective and collaborative relationships with senior managersStrategic thinker with ability to understand broad organisational and societal issues and operate at a strategic level leading and delivering change at an organisational level Job OfferOpportunity to influence strategic delivery of services for a CharityOpportunity to support a major UK Charity

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