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Trade Floor Support Engineer

Premium Job From Michael Page
Recruiter: Michael Page
Listed on: 5th October
Location: City of London
Salary/Rate: £45,000 - £55,000
Type: Permanent

Trade floor support engineer required to support end-users within a trading environment providing 1st/2nd line IT support for desktop, telephony, network, server, electronic trading and market data technology within the organisation.

Client Details

A leading name within the Financial Services, commodities trading sector.


  • Providing support to trading front and back office staff in a highly pressurised environment
  • Support Engineer for all aspects of the companies IT support
  • Setting up new desktop hardware and software
  • Installation and support of desktop applications
  • Work with and compliment the network, telecoms and server support services team
  • Support the IT support manager across the range of responsible functions
  • Ensure all vendors are engaged by the organisation and agree to the plan and timescales
  • Assist in developing procedures internally


  • Excellent understanding of Investment Bank related technologies
  • Good understanding of installation and support of electronic trading and market data applications
  • Strong understanding of Microsoft desktop technologies including Windows 10, Office, Skype etc
  • Excellent understanding of desktop hardware in a trade floor environment (DEll, HPE, BT dealer-boards, Konica)
  • Good understanding of PC imaging processes and software installations (SCCM)
  • Good understanding of email and messaging applications
  • Excellent methodical troubleshooting skills
  • ability to work to strict deadlines and maintain confidentiality
  • Understanding of the ITIL processes / ITIL Foundation
  • Able to work with minimum supervision
  • Shift work, weekend working and bank holiday working where required.

Job Offer

  • Salary: £45K - £55K
  • Discretionary Bonus
  • Holiday
  • Pension
  • Other benefits to be discussed during interview

Contact Name: Kirsty Tutton
Reference: TJ/9082/JN -102021-3609251_1633458832
Job ID: 2986973

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