AWS Cloud Consultant

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Job Description AWS Cloud ConsultantManchester/Remoteup to £75,000 DOE As a Cloud Consultant you will work directly with a Customer Success Manager to provide a range of services to help customers make the most of their current and future supported AWS workloads while accelerating the adoption of Cloud in their business and improve upon traditional hosting strategies.You will be an integral part in delivering solutions in a consultative manner for new and current managed service cloud customers. With a strong background in Enterprise support environments, you will help customers manage change, minimise risk, optimise operations and support business growth through pro-active and personable interactions. You will build long-term customer relations, understanding their business goals and operational capability in order to best align and manage resources and services, and drive outstanding customer outcomes.In this pivotal, autonomous and varied role, you will manage complex problems as well as be a proactive and consultative resource to help customers plan for their future growth and the continual adoption of emerging technologies and best practices.

You will be responsible for achieving security, scalability and performance through deep knowledge of automation, scaling, application lifecycle management, Continuous Deployment and Integration.

Role & ResponsibilitiesSME for AWS to both UKFast colleagues and customersAct as a consultative resource for customers to assist them in achieving their technology focused objectivesDrive the adoption of Cloud technologies for the benefit of the customerPro-actively seek opportunities to improve customer's solution architecture and operationWorking with our Project Managers oversee migrations of customers solutions to CloudEnsure appropriate technical documentation is in place for customer solutionsProvide strategic and operational guidance that will allow customers to continually optimise their Cloud environments to achieve their business goals and maximise return on investmentsWork directly with UKFast Solution Architects to help customers transition their applications into the cloud through detailed planning and migration support for moving legacy application portfolios to CloudOwn issues, and escalations and drive collaboration with other teams to find speedy resolutions

Skills & Qualifications Customer obsessed - works vigorously to earn and keep customers trust, and an ability to continually anticipate and meet their needsA blend of commercial and operational acumenVersatile and able to thrive in a hyper-growth environmentOperates well in an environment of rapid change and comfortable operating with autonomyExperience of influencing leaders and presenting to external customersHistory of strong negotiation skills with customersDetailed understanding of the Cloud (IaaS and PaaS) industry and associated various technologiesUnderstanding of Service Management best practices frameworks such as ITILExposure to operational management within a critical environmentEffective troubleshooting and analytical skills and ability to manage complex and technical projectsA great attitude with internal customers and external parties, excellent written, verbal, and communications skillsAbility to collaborate with and manage diverse cross functional teams for successful customer outcomesStrong rapport and relationship building skills with both internal departments and external customersGood communication skills and an ability to develop relationships with customer external stakeholder's levelsKnowledge of Amazon Web Services and its products & servicesKnowledge of DevOps best practices and CI/CD toolsStrong customer focus, with an ability to continually anticipate and meet their needsExcellent working knowledge of Amazon Web Services, Compute, Relational and NoSQL Databases, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking, ECS, EKS etc.Experience of hosting web applications across a wide variety of Webserver and Database technologiesMonitoring tools such as AWS CloudWatch, Datadog, Logic Monitor or equivalentExperience of architecting and managing production environments across Physical, Virtualised and Cloud technologies DevelopmentAs the company evolves, so does the Public Cloud team. It is our role to bring solutions to customers seeking to use AWS and support them on their journey. The team is always developing to match current technology trends and new services from AWS - so there are many opportunities to develop broader cloud skills or become a subject matter expert in a particular vertical. Or maybe the next move is a step up as a Lead Consultant and even aim to be the Manager one day! This is an excellent opportunity to work with one of the largest and fastest growing MSP's in the country, and with huge investment from a private equity firm recently they show no signs of stopping. If this is of interest please reach out to Steven at Jefferson Frank by applying, or feel free to send a message on Linkedin for a confidential discussion - https://www.linkedin.com/in/steven-mckay-'~ï¸-837431207/