Help Desk Advisor


Premium Job From LA International Computer Consultants Ltd

Recruiter

LA International Computer Consultants Ltd

Listed on

4th October 2021

Location

Bristol

Salary/Rate

£10 - £12

Type

Contract

This job has now expired please search on the home page to find live IT Jobs.

Helpdesk Advisor - Inside IR35

Our client is looking for a Helpdesk Advisor who will provide invaluable support, delivering high quality HR advice, guidance and support with outstanding colleague experience.

Key Responsibilities:

*Provide clear, trustworthy HR advice to colleagues on HR policies, processes and tools

*Complete administrative & transactional activities on a variety of HR Systems live on the calls where possible

*Ensure we deliver a resolution at the point of first contact and where it is not possible, proactively own where the colleagues query needs to go to ensure a resolution will be found.

*Ensure continuous education on HR Processes and policies to have an in-depth but broad knowledge of the client's HR.

*Contribute to the delivery of objectives and service level agreements.

*Strive for efficiency and continuously identify improvement opportunities to enhance the colleague experience.

*Prioritise own workload in an efficient manner and anticipate problems.

*Working closely with other internal teams to support and resolve problems.

*To provide quality call listening and coaching sessions to our colleagues/peers to continually improve their performance

If you would like to be considered please send an up-to-date CV.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award, that any business can receive, won in consecutive years, The Queens Award for Enterprise: International Trade;

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