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IT Project Manager / Service Delivery Manager

Premium Job From BluetownOnline Ltd
Recruiter: BluetownOnline Ltd
Listed on: 30th September
Location: West Drayton
Type: Permanent
Start Date: ASAP

Job Title: IT Delivery Manager

Location: Yiewsley, West Drayton

Salary: Competitive depending on experience

Job Type: Full Time, Permanent

Dataquest Heathrow are one of the largest independent IT service & support companies in the UK. Their philosophy of 'service beyond the call' delivers a high level of support to all their client's communications and data management requirements.

About the role:

The individual will provide IT delivery and project management directly to our client base within budget and scope. They will need to oversee budgets and set deadlines, assign and chase responsibilities, monitor and summarize progress of each project and assist with delivering the IT service portfolio.

They will manage the delivery of demand of all sizes through an agreed framework, to transition projects successfully into the Live Operational environment.

This role would be suited to someone with a can-do attitude, excellent attention to detail with a technical background which will allow them to understand the different range of IT projects in a fast-paced and challenging environment.

Key duties:

  • IT Project management across all areas of the business
  • Planning and scheduling project timelines
  • Managing the progress of demand across the Delivery Framework
  • Making continual improvements to the Delivery Framework
  • Resource planning and allocation
  • Managing project admin and associated documentation
  • Meeting budgetary objectives
  • Managing client and stakeholder relationships
  • Delivering IT projects in a timely manner
  • Develop detailed project plans to monitor and track progress
  • Perform risk management and produce progress reporting

About you:


  • Can do attitude
  • Strong client facing communication skills
  • Solid organisational skills including attention to detail and multitasking
  • Self-motivated team player


  • IT Technical knowledge - sufficient to understand what you are delivering
  • Proven working experience (3 years+ in a similar PM role)
  • Strong Excel skills
  • Prince II/Agile or equivalent qualification
  • Strong working knowledge of Microsoft Office


  • Excellent attention to detail
  • Organised and able to identify and prioritise work
  • Ability to deliver projects against timelines
  • Ability to work well to aggressive and pressurised deadlines.
  • Fluent English both written and spoken
  • Ability to communicate effectively and accurately
  • Ability to present and communicate with C level management
  • Strong analytical and numeric skills
  • Commercial awareness
  • Good presentation skills
  • ITIL knowledge and experience is a plus

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Project Manager, IT Project Management, Project Coordinator, IT Project Coordinator, Service Delivery Manager, IT Manager, Experienced IT Support Engineer, IT Consultant will also be considered for this role.

Contact Name: Dataquest Heathrow Limited
Reference: TJ/5810/CCNG-37_1633018168
Job ID: 2984929

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